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Originally Posted by Drkfathr1 I noticed that it all started with their subscription based shipping program. You pay something like $75 a year and they give you priority shipping. Yeah, screw that.
Their customer service has really gone down hill in my experience too. Any time I've had to contact them about an item that hasn't shipped even though its in stock, or an item taking twice as long to ship as I paid for, I don't even get apologies. They do take their time to point out the special $75 a year shipping program however. |
I voted with my wallet too, but I became an Amazon Prime customer over a year ago. For my $75 a year, I have bought from them over and over again, including diapers, OTC meds, paper towels, soap, laundry detergent, baby toys, my gaming books, stuff for my wife, etc.
All cheaper than elsewhere, and all with free 2-day shipping. I have saved hundreds in sales tax and shipping costs, let alone the savings in price.
And my D&D books always arrive on the release date.
Amazon.com has me as a customer for life.