I thought I was the kind of guy who would say "whatever, they're gonna do what they do despite what I buy/think" but I must be growing up or something. The 'screw-ups' in the past actually affected me a little personally (Dungeon/Dragon cancellation, Dragonlance, smudging ink on books)
So I started looking at non-
WoTC stuff, and not only were the company practices oh-so-much better but the quality of the products,
IMO, was comparable or often superior.
Now I don't buy
WoTC or play 4th. So I guess their policies & practices had the domino effect on me not using their stuff.