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Old 21st August 2002, 09:09 PM   #1 (permalink)
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Entering Product Issues

Figured I'd start a new thread for the new data entry people like me.

error '80020009'
Exception occurred.

/includes/d20/d20currentprod.inc, line 16


Got this when trying to update RPG Objects GM Mastery, Essential NPCS.
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Old 21st August 2002, 10:19 PM   #2 (permalink)
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Looking into what kind of problem it is, would help me if you tell me exactly what you tried to input so I can reproduce the error.

(send it to Liquide@calandyr.com)

-Liquide
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Old 22nd August 2002, 12:49 AM   #3 (permalink)
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The most frequent causes of error messages for me were...

a) not having every single field filled in with something (even if it's just "none")

or

b) having an apostrophe in any part of any field.
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Old 22nd August 2002, 06:41 AM   #4 (permalink)
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Publisher RPGObjects
Product Line GM Mastery
Product Type accessory

Product Title NPC Essentials
Product Abbr NPC Ess
Page Count 84 pages
Price $8.95
Author(s) [Johnn For]
Image
Short Description NPC Essentials is a collection of tips, techniques, and aids designed to help game masters inject detailed NPCs into any role-playing campaign
Description NPC Essentials is a collection of tips, techniques, and aids designed to help game masters inject detailed NPCs into any role-playing campaign. Inside readers will find advice on designing, role-playing, and managing NPCs during the entire lifetime of their campaigns. Also included are NPC archtypes, encounters, charts, and an example NPC centric adventure. Written by Johnn Four of RolePlayingTips.com and Dragon magazine fame and illustrated by V Shane.


Product Link http://www.rpgnow.com/product_info.php?products_id=241
Release Date 3rd Quarter of 2002
Release Status NPC Essentials is available
Miscellanous Information TABLE OF CONTENTS
Chapter 1: Intro
Chapter 2: Design
Chapter 3: Roleplaying
Chapter 4: Campaign Management
Chapter 5: NPC Archetypes
Chapter 6: Adventure
Chapter 7: Charts

Over 80 pages!


External Reviews http://www.gamewyrd.com/review/113/G...NPC_Essentials


When I go to next I get the error

http://www.enworld.org/processproduct.asp

Page Cannot Be Displayed. Refresh it and it gives me the error

http://www.enworld.org/processproduct.asp

error '80020009'
Exception occurred.

/includes/d20/d20currentprod.inc, line 16
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Old 22nd August 2002, 08:59 AM   #5 (permalink)
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remember to add "none" to the image field aswell JoeG
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Old 22nd August 2002, 06:15 PM   #6 (permalink)
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That did it. Much thanks. Now on to AEG. Cursed rebels of late posting web information...
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Old 22nd August 2002, 06:23 PM   #7 (permalink)
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One thing - your "short description" is a little long there. For something like this I'd use something like "GM tips & tools" - a fe words.

For a better idea, look at the upcoming products list:

http://www.enworld.org/upcoming.asp
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Old 22nd August 2002, 07:14 PM   #8 (permalink)
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Okay, here's the next problem. WHen I do a search of it on the search tab, it shows up, but when I go to enter the product review, its missing. Have I left out a step?

Morrus, no problem on the info. Shorter is will be in the future!
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Old 22nd August 2002, 07:47 PM   #9 (permalink)
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Auran Sanctuary Problem

Same problem as before where I go to finalize the review and get no page.


Field Value
Publisher Auran
Product Line Multi-Media Adventures
Product Type adventure

Product Title Sanctuary
Product Abbr San
Page Count 60 pages
Price $19.95
Author(s) [None]
Image No Image Available for Sanctuary yet

Short Description Sanctuary is a role playing game for 4 6 characters of levels 4 5.
Description Sanctuary a place of refuge providing safety from those who would bring you harm. Sometimes those who seek sanctuary are not those who you would expect to do so. Even the blackest heart needs someplace that they can call home.

The rural backwater of Cherrimoor is a place far from the political intrigue of the towns and cities but it has its own secrets its own stories. A gothic adventure unfolds involving a search for a fallen paladin a family curse and the new tenant of Tharlen Keep.

Product Link http://www.auran.com/d20/sanctuary.htm
Release Date 3rd Quarter of 2002
Release Status Sanctuary is not available
Miscellanous Information 60 page adventure module
Full color maps
Player Handouts
Bonus CD Including

3D scenes depicting key locations in the adventure
The complete adventure module in searchable PDF format
Ambient sound effects
Printable color maps
Printable color game handouts
Background to the author and the development team
CD Requirements

Music Tracks
Any CD player

3D scenes
Web browser
QuickTime 5
PC and Mac compatible

For Document Viewing
PDF viewer for your computer.
CDROM drive and any required drivers to read a CDROM
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Old 22nd August 2002, 08:46 PM   #10 (permalink)
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The system is, admittedly, kinda prone to errors. Liquide always tells me those are "user errors" (but if the errors happen so often and the user is reasonably intelligent, it means that the system is not clear!).

When i started using it, I found that I had to jump through a few hoops to get things to show up properly sometimes. Still do. To be honest, the best way for you to figure it out is to play around trial-and-error style, because, although I am now used to the system and its foibles, I just kinda do stuff automatically now and don't remember the hoops I have to jump through.

One thing I do remember - once you have added a new publisher, the first product (and only the first product) should be added by using the left hand menu, not the "add new product" button on the publisher's page (as would seem logical). Unfortunately, Eric and I were unable to get Liquide to fix this problem, as he denies completely that it exists! Dontcha love programmers and coders?
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Old 22nd August 2002, 08:58 PM   #11 (permalink)
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I can see that I'll be messing around with this a bit. I can click on NPC Essentials but when I go to add review of this product, no luck. I also have no idea why I can't enter the Auran Sanctuary bit.
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Old 22nd August 2002, 09:09 PM   #12 (permalink)
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Is there a time delay between when a product is entered and when it can be reviewed? That also might expalin some of hte problems.
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Old 22nd August 2002, 09:32 PM   #13 (permalink)
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No, it's instantaneous.

Hopefully, Liquide will drop in at some point and explain how we use the thing!
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Old 22nd August 2002, 09:56 PM   #14 (permalink)
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the only thing "different" I see so far is that you've got a space in that ABRV field. I've never done that and I'm not sure it's doable in the database with the way it strings together the ABRV to form a URL.

See if you can change NPC Ess to npcess .
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Old 22nd August 2002, 09:59 PM   #15 (permalink)
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Re: Auran Sanctuary Problem

Quote:
Originally posted by JoeGKushner

Image No Image Available for Sanctuary yet
I believe you have to put the word "none" in there (minus the quotes) -- not a phrase like you've got.

Also if you have no authors just put "none" in there without the brackets (that probably doesn't matter though).
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Old 23rd August 2002, 12:34 AM   #16 (permalink)
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Quote:
Originally posted by EricNoah
the only thing "different" I see so far is that you've got a space in that ABRV field. I've never done that and I'm not sure it's doable in the database with the way it strings together the ABRV to form a URL.

See if you can change NPC Ess to npcess .
Alsom very important (I should have mentioned this before) - make sure you use the "abbreviation validator". This checks that your abbreviation hasn't been used before. If you use an abbreviation which has been used (very easy to do) it can mess things up in a way that requires substantial recoding (in fact, I'm not even sure it can be repaired).

I usually affix a random number onto the end of any abbreviations I use, just to make sure.
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Old 23rd August 2002, 06:40 AM   #17 (permalink)
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Re: Re: Auran Sanctuary Problem

Quote:
Originally posted by EricNoah


I believe you have to put the word "none" in there (minus the quotes) -- not a phrase like you've got.

Also if you have no authors just put "none" in there without the brackets (that probably doesn't matter though).
I did put the word none there. It actuall puts the no image phrase there and eliminates the dreaded X logo where the picture isn't found. Maybe I need to go back and do that for the NPC Essentials...
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Old 23rd August 2002, 06:45 AM   #18 (permalink)
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Well, changed the abbreviated form. Changed the word None to none, which gets rid of the unfound image reference and puts the phrase there.

Still can't add a review to the database.
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Old 23rd August 2002, 06:56 PM   #19 (permalink)
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I think I figured it out.

Release 8/27/2002

The release date listed has not come yet. When you choose August 2002 from the various dropdowns and buttons, it automatically places the date at the 27th of that month so the majority of that month can go by and the product will still not be marked as overdue.

When a product is truly available for the public, I always go in, edit the product's Release entry so it reads one day earlier than today AND change the Available flag to Yes (which you'd already done when you entered the product).

To verify I went in and changed the date for you, to verify that this was it -- and voila, I can add a review now if I want to.

You'd think that "Available Yes" would override the date stuff, no? Alas...
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Old 23rd August 2002, 07:11 PM   #20 (permalink)
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Well, that's one down.

Value
Publisher Alderac Entertainment Group
Product Line Miscellaneous
Product Type rulebook

Product Title Magic
Product Abbr Ma
Page Count 192 pages
Price $26.95
Author(s)
Image No Image Available for Magic yet

Short Description Magic details the lesser known forms of magic.
Description Includes rules for dwarf stone masters, elementalism, witchcraft, chi mastres and more.
Product Link
Release Date unknown release date
Release Status Magic is not available
Miscellanous Information


I tried to minimize this as much as possible and still can't get it to post. The abbreviation Ma was available. Magic isn't in the database. I am confused again...

Anyone figure out what was wrong with the Auran Sanctuary entry?

I'm tryiing Morrus.
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