How Do I? Community Supporter Monthly Subscription - next steps?

jaerdaph · 28th September 2009, 09:58 PM

So I've signed up for the new $3/month community supporter subscription (excellent idea, btw!). My account is still saying I need to renew my community supporter account on the main Forums page, I can't search yet or have the option for custom user title, so I'm assuming I need to do something else.

I purchased the subscription today through PayPal while logged in to this account, but it just dawned on me that the email associated with my PayPal account is different from the one associated with my EN World account.

Do I need to do anything, or will it eventually go through?

Thanks!

**Morrus** · 29th September 2009, 12:02 AM

Should be good to go now!

Unfortanately I did make a mistake (missed a checkbox), so the first few subscriptions will *not* reoccur after the first month. There's about 10 people in that boat who will need to manually do it again when the first month expires.

Dammit!

Apologies for the error; it all works perfectly now.

jaerdaph · 29th September 2009, 12:06 AM

Thank you, Morrus! Thanks again for the monthly option - I hope a lot of folks take advantage of it like I did and help support EN World.

Fanaelialae · 29th September 2009, 01:04 AM

Hi, I seem to be experiencing a similar problem. I subscribed to the new monthly subscription today but don't seem to be able to access any of the community supporter features. (I also agree that the monthly subscription is a great idea)!

**Morrus** · 29th September 2009, 01:08 AM

Quote:

Originally Posted by Fanaelialae

Hi, I seem to be experiencing a similar problem. I subscribed to the new monthly subscription today but don't seem to be able to access any of the community supporter features. (I also agree that the monthly subscription is a great idea)!

Gotcha covered!

Like with jaerdaph, you were one of the first few before I hit that right checkbox, so your subscription will *not* renew automatically after the first month. But once it expires, if you do it again it'll work perfectly.

Insight · 29th September 2009, 01:34 AM

I paid for the monthly recurring subscription, even though my CS doesn't expire until February next year. For some reason, it says my CS account is inactive!

hafrogman · 29th September 2009, 01:38 AM

Quote:

Originally Posted by Insight

I paid for the monthly recurring subscription, even though my CS doesn't expire until February next year. For some reason, it says my CS account is inactive!

I'm in the same boat, but it appears to just be the new text, as both of our avatars have the green CS band.

**Morrus** · 29th September 2009, 01:50 AM

YOu both posted that during the 5 minutes I was trying to write conditional PHP code to correctly show the right message to each usergroup. I think I've gotten the message right now!

Fanaelialae · 29th September 2009, 01:58 AM

Thanks Morrus!

hafrogman · 29th September 2009, 04:37 AM

Quote:

Originally Posted by Morrus

YOu both posted that during the 5 minutes I was trying to write conditional PHP code to correctly show the right message to each usergroup.

Just keeping you on your toes.

ScorpiusRisk · 29th September 2009, 04:57 AM

I think I'm missing something obvious. Do I need to select something?

It says Community Supporter Account: INACTIVE, in the top right.

Hand of Evil · 29th September 2009, 05:27 AM

will there be a year CS account again?

Emberion · 29th September 2009, 07:13 AM

I am having the same issue. I signed up today, but there has been no change to my account. In the top-right it says its inactive.

**Morrus** · 29th September 2009, 03:11 PM

ScorpiusRisk and Emberion, you should be fixed now. Same thing applies to you guys as above - it won't automatically renew after a month, but if you resubscribe at that point it will work correctly.

**Morrus** · 29th September 2009, 03:11 PM

Quote:

Originally Posted by Hand of Evil

will there be a year CS account again?

Probably not. It's a real bitch on cash flow. Monthly means steady revenue, easily measurable and predictable.

Mathew_Freeman · 29th September 2009, 08:34 PM

Quote:

Originally Posted by Morrus

Probably not. It's a real bitch on cash flow. Monthly means steady revenue, easily measurable and predictable.

Oh. Well, when my newly purchased 3 year account runs out I'll sign up for the monthly!

On one level I'm sorry for jumping in early on the three year account, but on another I'm not if you see what I mean.

Obryn · 29th September 2009, 09:28 PM

I'm going for the monthly subscription for now! Glad to be pitching in!

...but I have a feeling that "Your Paid Subscription expires in less than a month" message on the main forum menu is going to get a bit old.

-O

**Morrus** · 29th September 2009, 09:53 PM

Quote:

Originally Posted by Obryn

I'm going for the monthly subscription for now! Glad to be pitching in!

...but I have a feeling that "Your Paid Subscription expires in less than a month" message on the main forum menu is going to get a bit old.

-O

Is it gone now?

Obryn · 29th September 2009, 10:02 PM

Yep! Awesome.

I wouldn't mind a reminder a few days ahead of time, FWIW. In fact, I'd love it!

-O

**Morrus** · 29th September 2009, 10:10 PM

Quote:

Originally Posted by Obryn

Yep! Awesome.

I wouldn't mind a reminder a few days ahead of time, FWIW. In fact, I'd love it!

-O

Well, the subscription renews automatically each month, so there's no need for a reminder. But if it shold lapse for some reason, there's an indicator at the top right, just under the bit where it says "Welcome, Obryn." So you can see at a glance if your subscription ends.