Got a call today telling me I was due a refund. It seems a company I contacted for tech support closed down before they could provide the service. Microsoft was therefore providing me with a refund. Isn't that nice of them? All I had to do was give them access to my computer so they could send me the application to get the refund. We must of gotten disconnected, I was in the middle of explaining I was not near my computer. I asked if they could text me the link to application. I think I need to call this guy Steve back. I really want the refund for the service I don't remember purchasing.