4E Get WotC 4e's Online Character Builder to work or get a sub - Page 17
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  1. #161
    Member
    Superhero (Lvl 15)



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    Nov 2010
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    A relatively fast response;

    Quote Originally Posted by WotC Customer Support
    Hello,

    We have granted the account tied to Login ID NemesisDestiny access to the D&D Insider for a full year as a courtesy for the issues you've experienced attempting to get back into your account. You should now be able to access the tools without further issues. Thank you for your patience and understanding while we worked to get this resolved.

    Well be glad to help you further if you have any other questions or concerns!
    This sounds a lot like "we can't figure it out, so here you go" and I have my doubts that anyone is even working on it, but the gesture certainly is appreciated.

  2. #162
    Member
    Guide (Lvl 11)



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    Jun 2003
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    1,076
    That's pretty cool.

  3. #163
    Member
    Guide (Lvl 11)



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    Jun 2003
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    Looks like subscription payment might be working again. Chrome browser was the one used to pay, but presumably others work as well.
    XP Nemesis Destiny gave XP for this post

  4. #164
    Member
    Superhero (Lvl 15)



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    Good to know!

    I asked custserv if they could add my CC to my account to auto-renew my manually-granted sub, and they said 'no' and that they hoped any issues would be sorted before I needed to worry about it coming up for renewal.

  5. #165
    Quote Originally Posted by Nemesis Destiny View Post
    Good to know!

    I asked custserv if they could add my CC to my account to auto-renew my manually-granted sub, and they said 'no' and that they hoped any issues would be sorted before I needed to worry about it coming up for renewal.
    Just seeing your posts now. They did exactly the same for me. Hopefully it'll be up when we need to renew...
    XP Nemesis Destiny gave XP for this post

  6. #166
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    Guide (Lvl 11)



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    Both compendium & character builder appear to be down. 1st post has the submit problem link as always...

  7. #167
    Member
    Waghalter (Lvl 7)

    Teemu's Avatar

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    Apr 2005
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    helsinki
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    Seems to be working fine now. Compendium was a little sluggish for a moment though.

  8. #168
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    Guide (Lvl 11)



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    Jun 2003
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    Yup, back up

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