"Unable to save image"
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  1. #1
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    Waghalter (Lvl 7)

    ParanoydStyle's Avatar

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    "Unable to save image"

    So, I tried to upload a profile picture and I did not succeed. I tried uploading it directly or linking it to a site. I made sure the image I was using was smaller than 800x400 and smaller than 97.7Kb (btw that's a VERY SPECIFIC NUMBER). Nothing worked. Unsure if bug with site or user error. Please advise.

    Edit: the image was a .jpeg which I've generally observed to be the most universally acceptable image format.
    Last edited by ParanoydStyle; Tuesday, 19th February, 2019 at 02:48 AM. Reason: jpeg

  2. #2
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    Waghalter (Lvl 7)

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    uh, sorry to be that guy but anyone, anyone, bueller, bueller?

  3. #3
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    Dracolich (Lvl 29)

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    We've had a few different errors reported with image uploads of various kinds. Right now we're working on an upgrade to a new platform, which will fix everything.

  4. #4
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    Time Agent (Lvl 24)



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    Quote Originally Posted by Morrus View Post
    Right now we're working on an upgrade ... which will fix everything.
    Famous last words...

  5. #5
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    Waghalter (Lvl 7)

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    I was about to say, is it going to fix Trump too!?!?

    Anyway, thanks Morissey Morrus. Guess I'll wait for that.

  6. #6
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    The Great Druid (Lvl 17)



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    Quote Originally Posted by Morrus View Post
    Right now we're working on an upgrade to a new platform, which will fix everything.
    That is good to hear. I finally got a picture of myself that shows off my good side.

    I hope the lag time to load a new thread also is an artifact of the transfer prep work.

  7. #7
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    Waghalter (Lvl 7)

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    So has there been any progress on this in the last month? I don't mean to be a pest but I am p. tired of not having an avatar.

    Would it do any good for me to try a different browser or something?

  8. #8
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    Dracolich (Lvl 29)

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    Were working on an upgrade to a new platform. Its a big job. No ETA.

  9. #9
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    Novice (Lvl 1)



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    Hi! Having the exact same issue and it's almost July. Sorry to be a pest!

  10. #10
    please follow the bellow instructions.
    Note: The maximum size of your custom image is 800 by 400 pixels or 97.7 KB (whichever is smaller).

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