First, I agree with you. Second I will provide a counter example, myself.
I am currently getting into VTT from zero, And I am on Roll20. I have read that there are other better, cheaper, VTT, but of the two I tried (the other was Fantasy Grounds) Roll20 was easier to get into. And that is what I am doing right now, getting into VTT. So I am an example of what you're disliking - but I also show a way out. Becasue once I have become familiar with the concepts of VTT, I may move on. Or I may not. I still use an iPhone tough there is serious competition today; I never bothered to check them out because iPhone is good enough. Maybe Roll20 will be good enough. * Shrugs * Or maybe I just can't stop writing useless posts.
Aha. That’s fair.
I started in the same place as you almost exactly the same as you. New to VTT
Everyone told me how amazing Foundry was so I paid by $50 and then started to play. Liked a lot of the features (like player openable doors and transition lighting). Then found when I did a trial run with players that I couldn’t just give them a password to access the system online - I don’t believe this was clear in the product description when I bought it. Or if it did, it made it look trivially easy to fix.
I spent 3 hours looking at YouTube videos trying to make it work. The instructions were described by someone comfortable modding and working with computers clearly (that’s not me). Eventually I downloaded a freeware product to open my PC up as a server, but other players had to download the same too. It all looked a bit dodgy, I didn’t like the idea of asking my friends to download freeware if never heard of based on a YouTube recommendation. We gave it a go anyway... I couldn’t get it to work.
So I paid for a subscription to Forge - a foundry add on. Bearing in mind I’ve now paid a large up front fee and a subscription and not player a session on it now. We got to do our trial session. It took about an hour to sort out the Forge you tube videos and another 30 mins to upload everything I had done on Foundry for the first game. My players logged in. Two managed it but the third just got a blank tabletop screen and couldn’t see any maps, tokens or anything in the compendium.
Now I’m not being funny, but at several points during this experience I would happily have given up. I persevered though mainly on the recommendation of people who seemed to really know what they were talking about... dare I say experts.
I think people tend to overlook obstacles they have already overcome as if they were trivial. Now I like transition lighting, and I like player controlled doors. The question I have to ask myself is, had I known what a ball ache it was going to be, would I have bothered. I suspect not.
So I went back to Roll20 for D&D and use the Dynamic Lighting panel to control when doors are opened. That in some regards let’s me match the flow of visual information to my descriptions. It takes a few seconds more but it’s far more user friendly for me and my players. Ultimately that counts more for me that knobs and whistles.
I reckon there’s a sweet spot between the simplicity of Owlbear Rodeo and The Foundry. Roll20 seems to fit that sweet spot for me. No doubt someone could suggest an alternative sweet spot, but the phrase once bitten twice shy springs to mind. I’ll stick to what I know. The risk that people have over estimated benefits and underestimated hurdles is too great.