Chris Cocks says it makes sense to move D&D to a "live service" model, but Hasbro will always make physical books

Chris Cocks explicitly said that he wants to move D&D to a live service style of gaming.
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Chris Cocks isn't shy about plans to move Dungeons & Dragons to a more live service model of gaming. In a recent interview with GamesRadar, Cocks explicitly said that "it makes sense" for players to shift their mindset towards a live service due to the high amount of players using digital services, but assured the interviewer that books will still be produced by Hasbro. When asked if Wizards was moving away from books in favor of a more piecemeal release schedule, following the announcement of D&D Beyond's new Drops service. "Books will always be an important part of D&D," Cocks said. "It will always be kind of like a special totem that you can collect. I have a big bookshelf of D&D books myself."

"But we see what's happening – almost everyone who plays D&D uses D&D Beyond, like a super high percentage uses it," Cocks continued. "A very high percentage use Foundry VTT or Roll20, and so it just makes sense that you should start to migrate your thinking about the way you play to more of a live service where you don't have to wait 18 months for us to build a book. We can start to release components or aspects of that book over time, and you don't have to buy everything all at once. You can buy chapters or segments of it over time. That makes a ton of sense to me. That said we will still have big moments. We will still have like, 'hey, ta da, here's a huge campaign.' You can expect there'll be more around that, both from us and from all the creators in the world that can leverage a platform like D&D Beyond to share their content as well."

Broadly speaking, Dungeons & Dragons has always been a "live service" game, as the game's core business model involves continuously releasing new content in the form of new rulebooks or campaigns. However, it seems that Cocks is principally interested in shifting this model around more frequent releases. We'll note that the business model suggested by Cocks was already rolled out in a manner of speaking. The Dhampir species rules were released as a "digital DLC" for D&D Beyond subscribers who digitally ordered a Forgotten Realms book bundle, but a physical version of the rules are being released via the upcoming Ravenloft: The Horrors Within book. However, a la carte purchases were removed from D&D Beyond several years ago in order to force users to purchase entire books instead.
 

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Christian Hoffer

Christian Hoffer


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I disagree, if you cancel your magazine subscription you keep all the magazines that they sent you during your subscription, with DDB you lose access.

A better comparison would be a subscription to a streaming service
yes, its more like that, but I was speaking of the kind of content provided
 


What replaced it was an app called Dragon+, which mostly did announcements, interviews and advertisements. The app was almost universally disliked
If the app was "almost universally disliked", I guess I'm an exception to that rule. I started buying "Dragon" magazine with issue 42, and "Dragon+" was definitely not anywhere close to the same league as "Dragon", but I still enjoyed receiving it. It may have been mostly advertising, but there were also a few interesting tidbits in it. I liked the fact that it was free and, given that there were only about four D&D books released in a year, it was nice to get an additional little packet of D&D light reading a few times a year. Of course, I would have preferred more issues of the original "Dragon" magazine.
 


You're only thinking about your lifetime.

The reason the library of Alexandria was "lost" wasn't because of fire or pillaging like in Baghdad during the mongol invasions, but because there simply were not enough scribes to copy all the books before the paper disintegrated over time.
Where are you trying to go with this? Are you suggesting that in 500 years people will still be referring to their DDB copies of Ravenloft, or have you just lost the plot here? Of course I'm only thinking of my lifetime. Although I have books that were printed before my grandfather was born and I'm not young. But have you completely missed the point of why people are saying they want physical media? Nobody's trying to recreate the library of Alexandria from DnD books.
 


Hot take, but D&D has had a "live service" model of sorts for decades, it was called Dragon Magazine & Dungeon Magazine and if they had formated this snd called it that folks would be alot more supportive.
Yep. I put it in a previous post, but Drops and Dragon Magazine are essentially the same. I think accessibility for Drops is still something that they can improve, but the content between both is similar
 

There is no more customer service offline, so where else? It is not culture, but society.

yes and no.

The non-existence of tangible customer service may mean a lack of avenue to redress grievances.

But I think that's a separate thing from the cliche 'outrage' that fuels clickbate headlines like "...fans on X are outraged.."

I also believe that there are cases in which a member of a community may feel expected to be 'outraged' by something because that's the expected norm for the community. So, they'll post a certain way, even if how they really feel when they log off is something else.

I've probably even been guilty of that myself at points in my life.
 

Hot take, but D&D has had a "live service" model of sorts for decades, it was called Dragon Magazine & Dungeon Magazine and if they had formated this snd called it that folks would be alot more supportive.

Its not 'live service' in the same way if its physical media you can hold and it doesnt go poof once you stop paying for it.

I mean I have sympathy for the folks who dont seem to understand this, but its a fact that corporations have done this on purpose. I was trained on this.

They WANT you to have to pay forever. Something like oh...the Shadowdark book that you can buy and be 100% done and play forever? Thats just not great business in the modern sense.

"Oh its like Netflix, whats the problem?" Its ALL a problem, but just like a whole lot of things, I'm not going to be able to convince or save folks who have bought in. The frog is boiled at this point.
 

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