Rise of the (scamming?) machines!

UPDATE: the robocallers have definitely gotten more human sounding over the last twelve (!!!) years, but they’re still giving themselves away.

The most sophisticated call I’ve gotten so far started with the caller “talking to a co-worker” with a tone mimicking a person making an aside as heard through a slightly covered (physically muted) microphone. “I’ll take two sugars in my coffee. You’re a blessing!” Followed by a full volume, “Excuse me- hi there! I’m __________ from ___________.”

Etc.

But I did as I usually do when I suspect I’m not talking to a real person: I accused it of being a robot. This always results in a denial, commonly along the lines of “It must be my microphone” or blaming the speakerphone.

But if/when I ask a personal question- like asking for their shoe size- they always reveal themselves. To date, all responses belong to one of two categories:

1) the robot completely glosses over the question and proceeds with its spiel, or

2) it goes silent and/or disconnects, sometimes abruptly, sometimes with “let’s talk about this at a later time.”

The scam scripts are also veering into straight up gaslighting, which pisses me off. Nobody in my household is suffering notable cognitive impairments, but I’ve gotten some calls that would probably snag someone who did.

The most common gaslighting opening has been an Aussie woman’s voice who says I asked her to call me back. That’s something I NEVER do, so the game is over immediately. There’s a few others who make similar mistakes, claiming I asked them to do XYZ, again, things I idiosyncratically do not do EVER.

Relatedly, I’ve also seen people talking about detecting video call scammer weaknesses. One that still happens but is at the tail end of its efficacy is asking the suspected fake to hold up 3+ fingers in front of its face. At one point, that would glitch the image out, revealing the falsehood.

The newest software has gotten good enough that it usually won’t glitch with that test. But because the refinements of the programs occur by accretion, many AIs will still avoid holding up their fingers in front of their faces.

The other noteable flaw is that scammers using facial filters- at least older ones- will do almost anything they can to avoid turning their faces away from the camera. If they do, the filter will cease working, revealing who is being concealed. I watched one recently where the caller, asked to show a closeup on something from the shelf behind them, awkwardly groped to grab the item without once taking their eyes off the camera. The recipient terminated the call.
 

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Some may recall how I "Captain Kirk-ed" a phone call I was getting from a very natural sounding interactive robo-caller from a home security company- sometimes a couple of times a day- by discussing my extreme fascination with hippos and other non-sequiturs. Eventually, my nonsense got it into a stuttering/stammering loop with parts of 2 different sentences, and it hung up. It has not called me back in over a year.

Round 2 occurred today, with a call* from "someone" claiming that I was getting the call in response to an online survey I completed (I didn't), and that someone in my house was interested in Wal-Mart (describes nobody in my house).

When I told it that info and it continued its sell by trying to direct metro a website, I started singing about hippos. Hippos in space. I did the Drago impression ("I will crush you.") in my best Dolph Lundgren voice. It did not react like a human, but instead asked me questions about what I saw in front of me. I called it names based on its "gender"- most women would have gotten tiiiiiicked!- and when I laughed at its lack of appropriate response, it laughed too.

I called it a robot. It said "no." I said "yes", and it repeated its denial. We went back and forth with that until it laughed again... It never really responded to my non-sequiturs like a human, but I couldn't get it to freeze up.

It was less convincing or natural sounding than the one from the other company, but its AI seemed to be much more robust. This one lasted 10 minutes before I befuddled it enough to get it to hang up on me.






* The call was from (210) 468-7077.
Dials and does my best Pee Wee voice Excuse me is your refrigirator running?
 

UPDATE: the robocallers have definitely gotten more human sounding over the last twelve (!!!) years, but they’re still giving themselves away.

The most sophisticated call I’ve gotten so far started with the caller “talking to a co-worker” with a tone mimicking a person making an aside as heard through a slightly covered (physically muted) microphone. “I’ll take two sugars in my coffee. You’re a blessing!” Followed by a full volume, “Excuse me- hi there! I’m __________ from ___________.”

Etc.

But I did as I usually do when I suspect I’m not talking to a real person: I accused it of being a robot. This always results in a denial, commonly along the lines of “It must be my microphone” or blaming the speakerphone.

But if/when I ask a personal question- like asking for their shoe size- they always reveal themselves. To date, all responses belong to one of two categories:

1) the robot completely glosses over the question and proceeds with its spiel, or

2) it goes silent and/or disconnects, sometimes abruptly, sometimes with “let’s talk about this at a later time.”

The scam scripts are also veering into straight up gaslighting, which pisses me off. Nobody in my household is suffering notable cognitive impairments, but I’ve gotten some calls that would probably snag someone who did.

The most common gaslighting opening has been an Aussie woman’s voice who says I asked her to call me back. That’s something I NEVER do, so the game is over immediately. There’s a few others who make similar mistakes, claiming I asked them to do XYZ, again, things I idiosyncratically do not do EVER.

Relatedly, I’ve also seen people talking about detecting video call scammer weaknesses. One that still happens but is at the tail end of its efficacy is asking the suspected fake to hold up 3+ fingers in front of its face. At one point, that would glitch the image out, revealing the falsehood.

The newest software has gotten good enough that it usually won’t glitch with that test. But because the refinements of the programs occur by accretion, many AIs will still avoid holding up their fingers in front of their faces.

The other noteable flaw is that scammers using facial filters- at least older ones- will do almost anything they can to avoid turning their faces away from the camera. If they do, the filter will cease working, revealing who is being concealed. I watched one recently where the caller, asked to show a closeup on something from the shelf behind them, awkwardly groped to grab the item without once taking their eyes off the camera. The recipient terminated the call.
Tell them you are AI next time.
 

But I did as I usually do when I suspect I’m not talking to a real person: I accused it of being a robot. This always results in a denial, commonly along the lines of “It must be my microphone” or blaming the speakerphone.

Something to consider, is that programs have gotten so good at capturing your voice, that they do not need a ton of your speech to just run with it, and impersonate you later on.

I had a pretty strange scam call (I didnt think of it at the time) that ended very quickly, and it didnt sit well with me so I looked into it and determined that yeah, 100% scam.

Now, I just dont pick up at all unless its family and I know the line they are calling from.
 

Something to consider, is that programs have gotten so good at capturing your voice, that they do not need a ton of your speech to just run with it, and impersonate you later on.
That’s a legit concern but…🤷🏾
Now, I just dont pick up at all unless its family and I know the line they are calling from.
My cell phone is my business phone…and more. I can’t afford NOT to pick up.
 



Some may recall how I "Captain Kirk-ed" a phone call I was getting from a very natural sounding interactive robo-caller from a home security company- sometimes a couple of times a day- by discussing my extreme fascination with hippos and other non-sequiturs. Eventually, my nonsense got it into a stuttering/stammering loop with parts of 2 different sentences, and it hung up. It has not called me back in over a year.

Round 2 occurred today, with a call* from "someone" claiming that I was getting the call in response to an online survey I completed (I didn't), and that someone in my house was interested in Wal-Mart (describes nobody in my house).

When I told it that info and it continued its sell by trying to direct metro a website, I started singing about hippos. Hippos in space. I did the Drago impression ("I will crush you.") in my best Dolph Lundgren voice. It did not react like a human, but instead asked me questions about what I saw in front of me. I called it names based on its "gender"- most women would have gotten tiiiiiicked!- and when I laughed at its lack of appropriate response, it laughed too.

I called it a robot. It said "no." I said "yes", and it repeated its denial. We went back and forth with that until it laughed again... It never really responded to my non-sequiturs like a human, but I couldn't get it to freeze up.

It was less convincing or natural sounding than the one from the other company, but its AI seemed to be much more robust. This one lasted 10 minutes before I befuddled it enough to get it to hang up on me.






* The call was from (210) 468-7077.
You likely already know this, but it's worth saying. The phone number was likely spoofed and it was really an IP telephony call. Most likely from overseas. The current practice is to use an area code that will look familiar in such calls. I frequently get them from the same area and regional prefix as my own numbers. I also get callbacks from people I have supposedly called.
 

OK, necroed thread. Duh!

I should mention that I got one of these robocalls the day before yesterday. I had been noticing almost daily calls from a small range of 1-800 numbers, over the last couple of months, but they would never leave a message. My regular practice is to let unknown numbers go to voicemail. I finally relented and answered. AI robocaller, asking for my dead mother. I responded <Mother's Name> is deceased. It went into buzz-click-whir mode for a few seconds then said, "I'm sorry." and hung up.
 

When I answer the phone and there's silence for 4-5 seconds, sometimes I say, "This is the part where you hit 'play' to start your pre-recorded message spiel." And sometimes I let them start their spiel and then talk over them, saying, "I'm going to start talking now while you're still talking, and the fact that you haven't stopped talking tells me I'm dealing with a pre-recorded message, and I don't listen to pre-recorded messages" before hanging up.

Johnathan
 

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