Surprisingly for many, the 'old school' idea that the GM controls the world and the PCs just control their character is controversial.
It's been a lie more often than not since the 1970's...
Players don't control what their character
does, only what their character
attempts. The GM (and the rules) control what the PC actually does... ideally it's directly related to the attempt and the result of any consulted randomness source.
I know a lot of players understand their roll much better when I describe their roll as "
You get to declare what your character attempts. If it makes sense, I'll pick a difficulty, and tell you if you need to roll. If it's absurd or implausible, that difficulty may be too high for a roll to matter." And if the player is a novice gamer, or is new to a strongly bespoke setting with lots of unusual lore, I'll add, "
And if you pick something your character would know is a problem, I'll tell you and let you walk it back." I do that even with experienced gamers in L5R and Pendragon, and with non-Trekkies in Star Trek.... It's not a prohibition, either - it's a "are you aware this is a faux pas?" and I've occasionally had them say, "Yes, and I'm doing it on purpose."
One procedural that I got from Burning Wheel: If it's not stupidly clear what the intended outcome is from the method, ask what the goal is... saves a lot of "But that's not what I expected!" whinging. I don't consider it a rule to be imported, but just good gamemastering.
At least for games where combat is going to be a thing, I think encounter building/balancing guidelines have become a must. Unfortunately, many of them are done poorly. But in theory it is a good idea to give GMs a tool to at least eyeball what is mechanically an appropriate encounter for a given level of difficulty or intended feel.
I like them, but most work poorly. I'll note that I found 5E-14's to be one of the few that worked fine for me... but so many don't grasp the annoyingly just slightly too complicated math... and the terminological issues with it...
Twilight Sword's, so far, seems to work passably...