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Message: <blockquote data-quote="Bullgrit" data-source="post: 3869745" data-attributes="member: 31216">Yes, that's how I did it.I did that yesterday, but to follow your advice here, I did it again. It didn't help.My mother-in-law has a secured wireless network, so I took the laptop over there to see if I could get to the Internet. She doesn't know her network key. She doesn't know what a network key is. She paid a company to set up her computers and network -- she has 2 new desktop computers and a laptop computer; 1 desktop and the laptop are connected wirelessly. She called the company and asked to get her key, but the person she needed to talk to wasn't there right then. I did what I could to find the key, even searching 2 of her computers for a file with the installation info (the company said there should be such a file if they did the install). I also ended up putting in a new ink cartridge in her printer, and fixing the font and icon sizes on one of her computers so she can read them.How is that someone who can't install an ink cartridge, and can't change their display settings has 3 kick-ass computers and a wireless network? A secured network, and not know the key?Anyway, I brought her laptop to my network and it got to the Internet just fine. So this seems to confirm (if it needed more evidence) that the problem is in my laptop, not in my network. I checked her settings for connectivity, and everything looks the same as on my laptop when connected.I then took my laptop back to Panera and got on the Internet. Now, the Panera connection goes through some kind of portal or something -- a page comes up and you have to click "Go Online". I wonder what it is about that step that makes the Internet access work?I then took my laptop to the local public library and failed to get on the Internet (just like at home).This is mind boggling to me.That would be a pain in the butt, to restart and then reinstall everything, but, you know, if I was sure it would work, I'd do it. But right now, the way my luck with this thing has been going, it wouldn't help, and would just be a big waste of time and effort.Bullgrit</blockquote>

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