Bug Report Forum subscription problems?

Eric Anondson · 12th April 2009, 06:53 AM

I had posted in a few threads lately, but I've not been getting the normal update/replies sent. Anyone else notice this?

Charwoman Gene · 12th April 2009, 01:56 PM

Yeah. I assumed it was disabled for performance. I REALLY miss the email notifications.

Eric Anondson · 13th April 2009, 05:12 AM

You know, maybe if EN World is going to terminate email notifications the least they could do is to send out an email notifying it.

It would be greatly helpful.

Lizard · 16th April 2009, 09:38 PM

I'd like an official statement if it's a bug some users are experiencing, or a change in policy/performance.

Eric Anondson · 17th April 2009, 05:53 AM

An official statement would be cool, too.

I was starting to wonder if this is a feature I get a community supporter account to get back . . . But right now I'd just like an update. Maybe if I tag this as a Bug Report . . .

**Plane Sailing** · 17th April 2009, 12:40 PM

Official statement: We haven't turned the email notifications off, but they are not working at the moment.

Normal service will be resumed as soon as possible.

Regards

Eric Anondson · 18th April 2009, 08:42 PM

Ah! Thanks for the update!

Eric Anondson · 25th April 2009, 04:39 AM

Any update to give on the progress?

**Plane Sailing** · 25th April 2009, 10:40 AM

Afraid not - still don't know the reason at the moment

weldon · 30th April 2009, 08:18 AM

I am having this problem too. Is there any progress on fixing this? It really is nice to get email updates for L4E adventure threads I am participating in so I can respond quickly.

Jack99 · 3rd May 2009, 08:13 PM

Yes, not getting the blog notifications either.

Cheers

Eric Anondson · 15th May 2009, 04:14 AM

Really hating to be the pest. But IS someone working on this? Has it been shelved until later for another urgent issue?

Dyson Logos · 15th May 2009, 09:51 PM

The lack of email functionality is also making it so new users can't get their registration emails, so we can't change our avatars or play the XP game.

Creamsteak · 16th May 2009, 03:16 AM

Is the problem with ALL subscriptions now?

When I encountered the issue a while back (obviously ongoing) I tracked it back to MSN/Hotmail blocking enworlds thread notifications as spam. They don't even send it to my spam filter, they apparently just kill some emails and don't even send me it even when I set them as a safe sender.

If that's the issue, I think the only way to 'really' fix is it to talk with MSN and see what they want in order to unblock it. I have no idea how difficult that would be. However, you can workaround by changing your email address to a gmail account or anything else that's working.

If the issue though is with all emails... well that's another issue. Any idea how far the mail is getting out before it dies?

Dyson Logos · 16th May 2009, 04:20 AM

It's with all emails as far as I can tell. I'm not using hotmail and I'm not receiving either my account confirmation email or my subscription emails.

**Morrus** · 16th May 2009, 04:17 PM

Quote:

Originally Posted by Dyson Logos

The lack of email functionality is also making it so new users can't get their registration emails, so we can't change our avatars or play the XP game.

I've turned off the requirement for email confirmation for now, at least until we cna work out what's wrong with the email system.