WotC [Updated!] Hasbro Laying Off 1,100 Employees

Reports of D&D staff losses start to emerge.

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Just announced, Hasbro will be laying off an additional 1,100 employees after laying off 800 earlier this year. Some will be laid off this week, some over the coming months. People affected so far include Mike Mearls, Dan Dillon, Amy Dallen, and others.

CEO Chris Cocks commented that “headwinds we saw through the first nine months of the year have continued into Holiday are likely to persist into 2024”. An email to staff, also published in the Wall Street Journal, said:

While we’re confident in the future of Hasbro, the current environment demands that we do more, even if these choices are some of the hardest we have to make.

I know this news is especially difficult during the holiday season. There is no sugar-coating how hard this is, particularly for the employees directly affected.

The issues appear to largely affect Hasbro’s extensive toy sales business. Various folk working on D&D at WotC have started making statements which indicate that layoffs are happening right now:
  • D&D designer Dan Dillon: “Well. Today was my last day at Wizards. Not sure what's next.”
  • Graphic designer Trystan Falcone: “To everyone at WotC getting cut today & especially my fellow D&D team members: May your talent & passion be recognized and rewarded by the lucky teams that snatch you up. You are irreplaceable. To other studios, we are losing incredible folks. Scoop them ASAP. It’s Hasbro's loss.
  • Dixon Dubow, creator relations: “Words cannot describe. So many talented friends and coworkers, simply gone.”
  • Art director Bree Heiss: “Much to my surprise, it is my last day at Wizards. It was an honor and a joy to work on the games I love with people who have become family. If you know anywhere that is looking for a sassy art director with some mad skills, please let me know.”
  • Senior Development Editor Eytan Bernstein: "Hi folks. I was one of the people laid of during the Hasbro layoff this week. I know of four other people on the D&D team who confirmed they were affected, but I'll leave it to them if they want to post about it. This includes folks on the art, design, editorial, and product management depts., and that's just who I've heard about. I have a giant ball of emotions right now. I haven't figured out my next steps yet. If you know of an opportunity that might be a good fit for me, please let me know. I am open for freelance (or full-time) design, editing, fiction, and inclusivity reviews. If it combines RPGs with education, accessibility, or inclusivity, that's also cool. I freely welcome positive thoughts, hugs, and "you're awesomes!" I don't feel awesome right now."
  • Amy Dallen, DnD Beyond producer/host: "I’m deeply proud of the work I got to do at D&D Beyond and Wizards. Thank you to everyone who played a role in those many good memories. I’m not sure what’s next, but I do hope you’ll continue to support the incredible colleagues who remain, who I’ll miss very much."
  • Larry Frum, senior communicatons manager: "As part of the recent Hasbro headcount reductions, I have been let go from Wizards of the Coast, effective itoday. I cannot tell you how honored it has been to work with the wonderful and talented people at WOTC. Being a part of Wizards was a dream job come true for me when I joined a little over a year ago. It is time to start a "new game" and roll for initiative on my next adventure. Please let me know if you hear of anything where I might be a good fit. Excited by what is next."
  • Mike Mearls--previously senior management on D&D but who has been on the MtG team for a few years now--is also one of the people let go, along with many other people working on the Magic: The Gathering side of WotC: "Yes, I was laid off by WotC. Yes, I am doing fine and excited by what's to come. And yes, I have a pretty amazing circle of friends. I'm going to take a nap then get back to the work of forging the future."
  • David McDarby, game designer on MtG: "Sadly, my position at Wizards of the Coast was eliminated today along with many others due to the Hasbro layoffs. I've absolutely loved working at WotC and making Magic Tabletop/MTGO/MTG Arena the best it can be these past 9 years, and I'm looking for my next opportunity!"
  • Paul Cheon, talent manager: “Unfortunately, I will no longer be working for WotC as I was one of the many that were hit by the Hasbro layoffs. It was an absolute dream to work on the game that I've loved playing for over 20 years. Future is unclear but I may fire up a stream after the New Year!”
  • Rob Sather, D&D Art Manager: “Yesterday was surprisingly my last day of work at Wizards as D&D TRPG Studio's Art Manager. My position was eliminated, nothing to do with performance. Can't even utter a snarky quip or light-hearted anecdote, just feeling gutted.”
  • Other confirmed folks include Chris Lindsay (who created DMs Guild), Liz Schuh (licensing and publishing manager), Natalie Egan, community manager Jesse J Hill, and art director Mike Vaillancourt, Vanessa Cuanan (Associate Systems Administrator), Michael Rexford (Senior Data Scientist), Ellie Lockhart (Analytics Engineer), Jana Hodgins (Technical Producer), Megan Galbraith Donahue (Director of MTG Universes Beyond Creative and Production), Deserae Dawn, (Program Manager), David Hartless (D&D Beyond director), Shay Pierce (senior software engineer).
Chris Cocks’ full email reads as follows:

Team,  

A year ago, we laid out our strategy to focus on building fewer, bigger, better brands and began the process of transforming Hasbro. Since then, we’ve had some important wins, like retooling our supply chain, improving our inventory position, lowering costs, and reinvesting over $200M back into the business while growing share across many of our categories. But the market headwinds we anticipated have proven to be stronger and more persistent than planned. While we’re confident in the future of Hasbro, the current environment demands that we do more, even if these choices are some of the hardest we have to make.

Today we’re announcing additional headcount reductions as part of our previously communicated strategic transformation, affecting approximately 1,100 colleagues globally in addition to the roughly 800 reductions already taken.

Our leadership team came to this difficult decision after much deliberation. We recognize this is heavy news that affects the livelihoods of our friends and colleagues. Our focus is communicating with each of you transparently and supporting you through this period of change. I want to start by addressing why we are doing this now, and what’s next.

Why now?

We entered 2023 expecting a year of change including significant updates to our leadership team, structure, and scope of operations. We anticipated the first three quarters to be challenging, particularly in Toys, where the market is coming off historic, pandemic-driven highs. While we have made some important progress across our organization, the headwinds we saw through the first nine months of the year have continued into Holiday and are likely to persist into 2024.

To position Hasbro for growth, we must first make sure our foundation is solid and profitable. To do that, we need to modernize our organization and get even leaner. While we see workforce reductions as a last resort, given the state of our business, it’s a lever we must pull to keep Hasbro healthy.

What happens next?

While we’re making changes across the entire organization, some functional areas will be affected more than others. Many of those whose roles are affected have been or will be informed in the next 24 hours, although the timings will vary by country, in line with local rules and subject to employee consultations where required. This includes team members who have raised their hands to step down from their roles at the end of the year as part of our Voluntary Early Retirement Program (VRP) in the U.S. We’re immensely grateful to these colleagues for their many years of dedication, and we wish them all the best.

The majority of the notifications will happen over the next six months, with the balance occurring over the next year as we tackle the remaining work on our organizational model. This includes standardizing processes within Finance, HR, IT and Consumer Care as part of our Global Business Enablement project, but it also means doing more work across the entire business to minimize management layers and create a nimbler organization.

What else are we doing?

I know this news is especially difficult during the holiday season. We value each of our team members – they aren’t just employees, they’re friends and colleagues. We decided to communicate now so people have time to plan and process the changes. For those employees affected we are offering comprehensive packages including job placement support to assist in their transition.

We’ve also done what we can to minimize the scale of impact, like launching the VRP and exploring options to reduce our global real estate footprint. On that note, our Providence, Rhode Island office is currently not being used to its full capacity and we’ve decided to exit the space at the end of the lease term in January 2025. Over the next year, we’ll welcome teams from our Providence office to our headquarters down the road in Pawtucket, Rhode Island. It’s an opportunity to reshape how we work and ensure our workspace is vibrant and productive, while reflecting our more flexible in-person cadence since the pandemic.

Looking ahead

As Gina often says, cost-cutting is not a strategy. We know this, and that’s why we’ll continue to grow and invest in several areas in 2024.

As we uncover more cost savings, we’ll invest in new systems, insights and analytics, product development and digital – all while strengthening our leading franchises and ensuring our brands have the essential marketing they need to thrive well into the future.

We’ll also tap into unlocked potential across our business, like our new supply chain efficiency, our direct-to-consumer capabilities, and key partnerships to maximize licensing opportunities, scale entertainment, and free up our own content dollars to drive new brand development.

I know there is no sugar-coating how hard this is, particularly for the employees directly affected. We’re grateful to them for their contributions, and we wish them all the best. In the coming weeks, let’s support each other, and lean in to drive through these necessary changes, so we can return our business to growth and carry out Hasbro’s mission.

Thanks,
Chris
 

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Zardnaar

Legend
Boxed sets were a decent idea they didn't charge enough for them. They were losing money on the more lavish ones.

Personally I would have been willing to pay 50-100% more for them. Each line didn’t need all of the flow on splat though.
 

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mamba

Legend
1) TSR was pre-internet. There was really no economical way to finding out what the customers wanted.
I’d be more inclined to give them the benefit of the doubt if they at least tried to run a business. Not knowing your manufacturing costs and selling stuff at a loss because of it does seem systemic however.

While it is easier to find out what their customers want now, they did not even wonder about that. They could have asked at conventions to get a rough idea, but they did not even think it was worth knowing / that they did not know best already.
 
Last edited:

Gravenhurst48

Explorer
Honestly, I think they need a 10 to 15 dollar a month sub that gives people access to everything and quit selling books. I don't see any other solid predictable revenue options for them.
I am on the complete opposite side of the coin. If there are no books in a store, I am not a D&D buyer anymore. Yes, I could purchase a POD from DRIVETHRURPG or DMs GUILD, but probably wouldn’t because everything needs to be shipped out. Yes, I have purchased online: no rush for anything, and no need but to own and review. If you need an extra d20 for every player starting 5E, your game day will be delayed, but if you have time, Amazon Prime is awesome with ine day deliveries.
Call me an old fuddy-duddy, but I have been trying my hardest to remove myself from reading anything on a mobile device. I understand the convenience, but to me, removing product displayed in stores is a company defeat that proves their written material is not good enough to be supported anymore.

Supporting your local businesses is also a duty I believe us gamer-hobbiests should try to perform. I find solace in making it a day sifting thru old and new gaming material, at a hobby shop, chatting with employees or other patrons, about whatever. A social experience you can not get from purchasing online. And I am a collector of old out of print stuff too. Today's 5E product is probably not worth much because no artist no writer, no editor, stands out enough for me to care to collect anything 5E. I do have a good size of 5E. But like the final 3 Star Wars films, I may never return to take a second peak. I may regret that last statement, but nobody stands out to me. I never purchased anything 5E because of the writer, like every edition before 5E, except for 4E. Designs yes? Maybe Mike Mearls? Chris Perkins? Margaret Weis and Tracy Hickman revival could draw me into Dragonlance. But no one else has been a star for me to "have that one book." And ironically, those rehashed books from past Editions are all just fluffy fluff watered down 5E conversion fakes, such as Tomb Anihilation, Princes Apocalypse, Salt Marsh, Tales Yawning Portal....

But whatever floats your boat and whatever float HASBRO/WOTC need to keep their own boat from sinking. And as the layoffs show, they may have a leaky boat for a few years to come as they grow new teams to produce a new era of Dungeons and Dragons.
 

Rystefn

Explorer
I still have nightmares about the Book of Elven Kind and the bladesinger kit.
This is hilarious, because the Bladesinger kit was kind of crappy, and literally every edition of the game after that made a version of the Bladesinger that was more powerful than this one ever was.
 



nevin

Hero
I am on the complete opposite side of the coin. If there are no books in a store, I am not a D&D buyer anymore. Yes, I could purchase a POD from DRIVETHRURPG or DMs GUILD, but probably wouldn’t because everything needs to be shipped out. Yes, I have purchased online: no rush for anything, and no need but to own and review. If you need an extra d20 for every player starting 5E, your game day will be delayed, but if you have time, Amazon Prime is awesome with ine day deliveries.
Call me an old fuddy-duddy, but I have been trying my hardest to remove myself from reading anything on a mobile device. I understand the convenience, but to me, removing product displayed in stores is a company defeat that proves their written material is not good enough to be supported anymore.

Supporting your local businesses is also a duty I believe us gamer-hobbiests should try to perform. I find solace in making it a day sifting thru old and new gaming material, at a hobby shop, chatting with employees or other patrons, about whatever. A social experience you can not get from purchasing online. And I am a collector of old out of print stuff too. Today's 5E product is probably not worth much because no artist no writer, no editor, stands out enough for me to care to collect anything 5E. I do have a good size of 5E. But like the final 3 Star Wars films, I may never return to take a second peak. I may regret that last statement, but nobody stands out to me. I never purchased anything 5E because of the writer, like every edition before 5E, except for 4E. Designs yes? Maybe Mike Mearls? Chris Perkins? Margaret Weis and Tracy Hickman revival could draw me into Dragonlance. But no one else has been a star for me to "have that one book." And ironically, those rehashed books from past Editions are all just fluffy fluff watered down 5E conversion fakes, such as Tomb Anihilation, Princes Apocalypse, Salt Marsh, Tales Yawning Portal....

But whatever floats your boat and whatever float HASBRO/WOTC need to keep their own boat from sinking. And as the layoffs show, they may have a leaky boat for a few years to come as they grow new teams to produce a new era of Dungeons and Dragons.
I never bought anything for any artist or writer in any version. I just bought the stuff I liked.
 

MGibster

Legend
1) TSR was pre-internet. There was really no economical way to finding out what the customers wanted.
They should have been able to look at sales figures to determine what units were moving and which ones weren't. I imagine someone looked at sales, but I haven't seen much in the way of evidence to suggest that information was used to form a business plan of some sort. Of course I wouldn't expect much in the way of direct surveys at the time as that would be impractical. There's always room for error of course. Coca-Cola had tons of money for market research and they still ended up with New Coke.

So, I find it weird to say this, but... in their defense...
It's not weird. The people running TSR weren't dummies, and I find that sometimes they're either lionized or castigated, especially in the case of Williams, and they don't always get the credit they deserve.
 

nevin

Hero
it's easy to assume that bad outcomes are always made by dumb people in spite of the fact that almost every company on earth is run by smarter than average people.
 

Nylanfs

Adventurer
A wiki page on, say, tiefling variants that breaks them down by edition, company, and product, with links to live products, and basic info on content ("The lightning tiefling uses haunted storms instead of fire and are known to raise umpleby as pets, and are known to live on the red moon of Gluttenheim" etc.), would be a handy service. Just gotta make the ROI work out for the folks doing all that research and writing.
You mean like OGN's 5eSRD.com?
 

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