EN World GameStore - To answer some publisher questions...

Twin Rose

First Post
I've received a few comments/questions regarding the Agreement between the publisher and the EN World GameStore, and I thought it would be good if I clarified a few matters:

1)
Q: "So, anyone can start uploading, and selling products without any review process?"

A: In theory, yes, but I don't imagine anyone paying the $99 fee to begin selling trash.

2)
Q: "You can terminate my ability to sell a product, even if I've paid the $99 fee?"

A: Yes, because of #1, above, we need to be able to retroactively review products that may be being sold in a fraudulent way. We also reserve the right to terminate the agreement if you are defrauding the customers. Paying a fee does not alleviate you from the responsibility of providing non-fraudulent products. Termination will -only- occur in the case of fraud, violation of law (criminal or civil) or violating the policies of the EN World GameStore Agreement - each clause of which is defined in the license. And even then, except where indicated, there is a 30 day period to cure the breech.

3)
Q: "You can change the payment schedule at any time, so you can bump up your comission to 30%?"

A: Not without notice, and not without giving you ample opportunity to back out of the agreement - and even request a refund of your activation fee (depending on the circumstance). Please see the publisher Agreement for details, but generally, this will NOT happen without agreement. (Ie, we cannot force higher comission rates on you!)

What change payment SCHEDULE means is that if we decide to, say, send you a check on the 20th of every month instead of the 15th, we can - with the 30 day notice indicated in the Agreement.

4)
Q: "How often can I withdraw my balance?"

A: At any time. Because of transfer fees incurred by paypal, there is a $2 transfer fee taken from your withdrawl - so it behooves you to let it acrue, but you do not necassarily have to do so. There is a short wait period to ensure that the payments have been processed first, of course.

5)
Q: "What happens if my balance goes negative?"

A: Then you will be unable to make purchases or withdrawls until your balance is restored. The Agreement contains details of what can happen if you are delinquent for an extended period, or if Our costs exceed our gain.


6)
Q: "Why does the shop look like the forums?"

A: Because when doing initial surveys, most people wanted it to look familiar to them. To look and feel like EN World. In the future, I'd like to make a seperate "Default Style" for people who directly surf in, or are not logged in to EN World. Also, at the bottom left is a select box for style - try "Stealth" mode if you want to see a less 'dark' front.

In a lot of ways, the shop is being designed to be an extension of the forums - but stand-alone as well. The ratings people put on their products go directly to their 'bookshelf', which all EN World users can browse and view - and perhaps purchase.

7)
Q: "What sorts of add-ons will increase my comission?"

A: We will offer ALL services without additional charge to the publisher. At no time will the publishers base comission rate exceed that which he signed up for. Comission is based on a per-product basis, with opt-in ... AND opt-out ... Options. Those signing up now will receive a base 20% comission rate. Future changes to the base will not change any publishers base rate without notice and agreement, as detailed in the license agreement.

8)
Q: "What is the minimum transfer?"

A: All purchases under 20 dollars are charged a transaction fee of 75 cents. This fee may change, as well as the minimum purchase, when numbers are more readily available, but will always remain posted and give plenty of warning. There are no transfer fees on purchases made from Account Balance.
 

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Some additional questions:

Q: "What is the EN World GameStore doing to attract NEW PDF customers?"

A: In addition to products not found anywhere else, we will be hosting a number of completely new, never before seen products.

In the coming weeks, a number of larger print publishers have comitted to selling through our store - companies that do not sell at ANY other download site, and these products will ONLY be available at the EN World GameStore.

We'll be hosting, and sponsering game events and convention appearances.

A comparitively low surcharge on low purchases, creating a lower entry point for customers to try out the smaller, cheaper PDFs - and learn to enjoy them.

"Outside the box" advertising plans.

Offering bundles of products that relate to direct savings for the customer.

And, of course, the entire "Pick 'N' Mix" concept, encouraging GMs and Players to create folders of "The best they can find" to share with their gaming group and friends at the gaming table.

... And more to come!
 

1)
Q: "So, anyone can start uploading, and selling products without any review process?"

A: In theory, yes, but I don't imagine anyone paying the $99 fee to begin selling trash.

This is faulty logic, as it assumes people are aware of the fact that, quick frankly, their stuff does in fact suck. For example, I use Lulu as my printer, simply because it is easier for me than dealing with a local printer, then getting ISBNS on my own, then finding a distributor, then contacting online vendors, etc etc. However, I assure you every day somebody forks over $149 for the global distribution program and the book sucks. I have witnessed people pay said fee who can barely construct a cohesive sentence. Obviously as a Lulu user, I know there are a lot of talented people who use the service, but there are also a lot of folks who write trash. And the ability to fork over money does not eliminate the trash. In fact, most vanity presses DEPEND on the fact that people with little or no talent are willing to pay for the chance to be published. Why do you think places like poetry.com and the National Library of Poetry continue to thrive? Because people are willing to fork over $80 to get their "complimentary" copy of a book with their poem in it. And without any review process, you are opening the door to any gamer geek with extra money to spend to begin uploading crap.
 

Bardsandsages said:
This is faulty logic, as it assumes people are aware of the fact that, quick frankly, their stuff does in fact suck. For example, I use Lulu as my printer, simply because it is easier for me than dealing with a local printer, then getting ISBNS on my own, then finding a distributor, then contacting online vendors, etc etc. However, I assure you every day somebody forks over $149 for the global distribution program and the book sucks. I have witnessed people pay said fee who can barely construct a cohesive sentence. Obviously as a Lulu user, I know there are a lot of talented people who use the service, but there are also a lot of folks who write trash. And the ability to fork over money does not eliminate the trash. In fact, most vanity presses DEPEND on the fact that people with little or no talent are willing to pay for the chance to be published. Why do you think places like poetry.com and the National Library of Poetry continue to thrive? Because people are willing to fork over $80 to get their "complimentary" copy of a book with their poem in it. And without any review process, you are opening the door to any gamer geek with extra money to spend to begin uploading crap.

I think you are probably right, but that was our initial hope. Also remember we're offering free downloads, previews, and additional store-fronts at no charge. As time goes on, we plan to offer even more services as part of the package (yes, of course it will be retroactive).
 


jmucchiello said:

Oh I do agree. But as stated previously, we're offering more services for the activation fee - such as free downloads, demos (yes, we'll host the file!) and the bandwidth of the entire previews section. (Think it doesn't add up? Some publishers have over a hundred products, each one with at least 1 200-300k preview.)
 

Twin Rose said:
Oh I do agree. But as stated previously, we're offering more services for the activation fee - such as free downloads, demos (yes, we'll host the file!) and the bandwidth of the entire previews section. (Think it doesn't add up? Some publishers have over a hundred products, each one with at least 1 200-300k preview.)

I'm going to pipe in here, though I likely shouldn't.

These are all nice options, but what if I don't need them? For example, SEP would be hosting the previews on its website anyway, as all our previews are included in our "Downloads" section, sparse though it may be. At this time, we have no bandwidth concerns, though it'd be nice if we did. So if SEP signed up, our $99 would go to subsidize other companies' hosting and bandwidth on ENGS.

I'm not sure what the free downloads might be, but I humbly suggest they would not be worth $99 to me, or likely even a fraction of that.

Not that we'll be missed greatly, but SEP won't be joining ENGS specifically because of the $99 sign up fee. It just makes no financial sense for us to do that at this time.

Of course, should ENGS--or whatever the acronym will be--become a huge success and draw tons of new PDF customers (which, as I understand, is the goal), the $99 might make more sense. That's a ways down the road right now though.

So, that's a long-winded way of saying we at SEP wish ENGS and all the publishers there all the best, but we won't be paying $99 to join you.
 

FraserRonald said:
I'm going to pipe in here, though I likely shouldn't.

These are all nice options, but what if I don't need them? For example, SEP would be hosting the previews on its website anyway, as all our previews are included in our "Downloads" section, sparse though it may be. At this time, we have no bandwidth concerns, though it'd be nice if we did. So if SEP signed up, our $99 would go to subsidize other companies' hosting and bandwidth on ENGS.

I'm not sure what the free downloads might be, but I humbly suggest they would not be worth $99 to me, or likely even a fraction of that.

Not that we'll be missed greatly, but SEP won't be joining ENGS specifically because of the $99 sign up fee. It just makes no financial sense for us to do that at this time.

Of course, should ENGS--or whatever the acronym will be--become a huge success and draw tons of new PDF customers (which, as I understand, is the goal), the $99 might make more sense. That's a ways down the road right now though.

So, that's a long-winded way of saying we at SEP wish ENGS and all the publishers there all the best, but we won't be paying $99 to join you.

The previews aren't PDFs that people have to download, and load up Acrobat to see. They're JPGs (Or gifs, or PNGs or whatever) that are actual excerpts from the product. Check out a product that has them to see it in action. It's a huge bandwidth draw, but it's something popularized by Amazon.

Of course, you're perfectly within your right not to pay the sign up fee. We ARE beginning to draw completely new customers - you'll see how soon. The fact remains, though, that for a majority it is going to be a rather substantial cost for us to host it in terms of bandwidth.

Additionally, and this may sound strange, but it was actually publishers who requested a (moderately) steep activation fee, and it was a long discussion in the publisher forum trying to find the right numbers and reasons.
 

I am very much behind the idea of ENGS. There are a few things that came as a direct result of this that I don't like, but that is not relevant to this topic. I, so far, don't like the $99 fee and see nothing to justify it in my eyes as a publisher. This may very well change, perhaps even very soon, and I am quite looking forward to seeing what develops in the near future, but right now, the set-up fee is keeping Highmoon Media Productions away from ENGS. Though our sales are good at RPGnow, I have no guarantee of how things will go here and how fast I'll be able to make my initial investment back. So until I see something that makes the set-up fee worth it, this is very much a waiting game for HMP.
 

Fair enough, Hal. By the way, please don't forget to edit your sig! Couldn't help noticing it there, big as it is. :)
 

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