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<blockquote data-quote="Twin Rose" data-source="post: 3012265" data-attributes="member: 2765"><p>Look, I'm doing my best here. I didn't turn subscriptions off. I didn't turn email off. I'm TRYING to find ways to make these things work. Getting tens of thousands of email every day from subscribed threads - from people wanting instant notification to the GENERAL forums! - was seriously bogging down the system and making the experience of coming to EN World miserable to many users. </p><p></p><p>So, what do you suggest? 12 hours of down time because emails crash the server? Certainly not!</p><p></p><p>MOST shouldn't have had all their subscriptions deleted - only the ones that were set for instant mail notification.</p><p></p><p>What I would suggest people do to help keep EN World running smoothly, and so this doesn't happen again:</p><p></p><p>* Make sure your email address is accurate in your account. I actually get comments sometimes from people not receiving their emails, simply because they didn't check their email address.</p><p></p><p>* If you aren't actually interested in emails from a given topic, make sure that you have it set NOT to send you email or choose daily/weekly digest.</p><p></p><p>* I would also suggest people be sparing in requesting instant email notifications. I, personally, find this to be useful and am hoping to avoid it. But, if it keeps crashing the mail system, then there won't be any emails being sent out because it's not running.</p><p></p><p>* Use bookmarks if the number of subscribed threads that you are on just for quick reference starts to get really long. This creates system drag, the same as searches.</p><p></p><p>Please understand that I've been working non-stop on this (except a few hours of sleep) since I got home from Gen Con, and before... Keeping EN World running and running at an acceptable speed is very important to everyone in the community. We're not setting out to take features away - and in fact I said everyone should resubscribe.</p></blockquote><p></p>
[QUOTE="Twin Rose, post: 3012265, member: 2765"] Look, I'm doing my best here. I didn't turn subscriptions off. I didn't turn email off. I'm TRYING to find ways to make these things work. Getting tens of thousands of email every day from subscribed threads - from people wanting instant notification to the GENERAL forums! - was seriously bogging down the system and making the experience of coming to EN World miserable to many users. So, what do you suggest? 12 hours of down time because emails crash the server? Certainly not! MOST shouldn't have had all their subscriptions deleted - only the ones that were set for instant mail notification. What I would suggest people do to help keep EN World running smoothly, and so this doesn't happen again: * Make sure your email address is accurate in your account. I actually get comments sometimes from people not receiving their emails, simply because they didn't check their email address. * If you aren't actually interested in emails from a given topic, make sure that you have it set NOT to send you email or choose daily/weekly digest. * I would also suggest people be sparing in requesting instant email notifications. I, personally, find this to be useful and am hoping to avoid it. But, if it keeps crashing the mail system, then there won't be any emails being sent out because it's not running. * Use bookmarks if the number of subscribed threads that you are on just for quick reference starts to get really long. This creates system drag, the same as searches. Please understand that I've been working non-stop on this (except a few hours of sleep) since I got home from Gen Con, and before... Keeping EN World running and running at an acceptable speed is very important to everyone in the community. We're not setting out to take features away - and in fact I said everyone should resubscribe. [/QUOTE]
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