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<blockquote data-quote="Bullgrit" data-source="post: 6199331" data-attributes="member: 31216"><p>This is a good idea for discussion. I'm going to carry it on here, with the spirit of discussion. It may sound like I'm "defending" myself here, but really, I'm beyond that now. But there is a side of my particular story that does make the discussion more interesting. A twist.</p><p></p><p>For instance, I was not doing it "wrong." I had not set up my email to work the way it did. That is just the way it worked -- and the TWC and totalbullgrit email still work that way without any changes by me. I hadn't asked for that method, I just accepted it and got used to it. And it wasn't wrong. It might have been outdated and inefficient, but it was no more wrong than dialing a friend's phone number from memory rather than from the speed dial. There's more than a diplomatic issue to telling someone they're doing something wrong. Different is not necessarily wrong.</p><p></p><p>What was making me feel insane is that I was being told "email doesn't work that way" when I have two accounts that definitely *do* work that way, naturally. It wasn't until this thread that I learned the difference between POP and IMAP.</p><p></p><p>[By the way: I looked up and found the AT&T POP settings. I set up my iPhone to use the AT&T POP settings, but it still does the same thing as the IMAP settings. <shrug>]</p><p></p><p>When I was a teenager, I was in a moderate car accident. My only injury was a bump on my head. (The car was totaled.) When I went to the emergency room and had the doctor examine my head, he found a bump at the base of the back of my skull. He said it shouldn't be a problem, just put ice on it and my parents should monitor me for a day. I pointed out that he hadn't touched my injury, and that bump he touched had always been there. "Well if that's always been there, there's more wrong than we thought," he laughed and moved on. That bump he touched is still there to this day. The actual injury, that he didn't find or touch, we did put ice on and monitored, and it went away.</p><p></p><p>I felt that day pretty much how I felt this time. An expert told me something that my experience said was untrue, or inaccurate. In both cases, immediately after the encounter with the expert, I proved my experience/knowledge was accurate. Although the difference between my two anecdotes is that at least the doctor told me what to do to fix the injury. The AT&T/Apple folks told me there was nothing that could be done, basically because my "problem" wasn't a problem. Like if the doc did touch my actual injury and just said, "Oh, that bump and pain is normal."</p><p></p><p>Bullgrit</p></blockquote><p></p>
[QUOTE="Bullgrit, post: 6199331, member: 31216"] This is a good idea for discussion. I'm going to carry it on here, with the spirit of discussion. It may sound like I'm "defending" myself here, but really, I'm beyond that now. But there is a side of my particular story that does make the discussion more interesting. A twist. For instance, I was not doing it "wrong." I had not set up my email to work the way it did. That is just the way it worked -- and the TWC and totalbullgrit email still work that way without any changes by me. I hadn't asked for that method, I just accepted it and got used to it. And it wasn't wrong. It might have been outdated and inefficient, but it was no more wrong than dialing a friend's phone number from memory rather than from the speed dial. There's more than a diplomatic issue to telling someone they're doing something wrong. Different is not necessarily wrong. What was making me feel insane is that I was being told "email doesn't work that way" when I have two accounts that definitely *do* work that way, naturally. It wasn't until this thread that I learned the difference between POP and IMAP. [By the way: I looked up and found the AT&T POP settings. I set up my iPhone to use the AT&T POP settings, but it still does the same thing as the IMAP settings. <shrug>] When I was a teenager, I was in a moderate car accident. My only injury was a bump on my head. (The car was totaled.) When I went to the emergency room and had the doctor examine my head, he found a bump at the base of the back of my skull. He said it shouldn't be a problem, just put ice on it and my parents should monitor me for a day. I pointed out that he hadn't touched my injury, and that bump he touched had always been there. "Well if that's always been there, there's more wrong than we thought," he laughed and moved on. That bump he touched is still there to this day. The actual injury, that he didn't find or touch, we did put ice on and monitored, and it went away. I felt that day pretty much how I felt this time. An expert told me something that my experience said was untrue, or inaccurate. In both cases, immediately after the encounter with the expert, I proved my experience/knowledge was accurate. Although the difference between my two anecdotes is that at least the doctor told me what to do to fix the injury. The AT&T/Apple folks told me there was nothing that could be done, basically because my "problem" wasn't a problem. Like if the doc did touch my actual injury and just said, "Oh, that bump and pain is normal." Bullgrit [/QUOTE]
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