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New Wave does suck!
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<blockquote data-quote="JoeGKushner" data-source="post: 110569" data-attributes="member: 1129"><p>The BBB speaks for itself.</p><p></p><p>New Wave Mail Order</p><p>4920 Highway 9 PMB #223</p><p>Alpharetta, GA 30004</p><p></p><p></p><p>General Information</p><p></p><p>Phone Number: (770) 753-0606 </p><p>Type-of-Business Classification: Shopping Services-Ordered Product Sales, Other </p><p></p><p>The information in this report has either been provided by the company, or has been compiled by the Bureau from other sources.</p><p></p><p></p><p>Nature of Business</p><p></p><p>This company offers product sales through the internet & mail order. </p><p></p><p></p><p>Customer Experience</p><p></p><p>Based on BBB files, this company has an unsatisfactory record with the Bureau due to unanswered complaint(s). </p><p> When evaluating complaint information, please consider the company's size and volume of business. The number of complaints filed against the company may not be as important as the type of complaints and how the company handled them. </p><p></p><p>Closed Complaints </p><p> Number of complaints processed by the BBB since the firm's BBB file was opened in February of 2000: 25 </p><p> Number of complaints processed by the BBB in last 12 months: 17 </p><p></p><p></p><p>Complaints Concerned </p><p> Advertising Issues: 1 </p><p> Outcome of the complaint - </p><p> Company did not respond: 1 </p><p></p><p> Delivery Issues: 14 </p><p> Outcome of all complaints - </p><p> Resolved: 5; Company made every reasonable effort to </p><p> Resolve: 1; Company did not respond: 8 </p><p></p><p> Refund or Exchange Issues: 5 </p><p> Outcome of all complaints - </p><p> Resolved: 3; Company did not respond: 2 </p><p></p><p> Contract Issues: 1 </p><p> Outcome of the complaint - </p><p> Resolved: 1 </p><p></p><p> Customer Service Issues: 3 </p><p> Outcome of all complaints - </p><p> Resolved: 1; Company did not respond: 2 </p><p></p><p> Credit or Billing Issues: 1 </p><p> Outcome of the complaint - </p><p> Company did not respond: 1</p></blockquote><p></p>
[QUOTE="JoeGKushner, post: 110569, member: 1129"] The BBB speaks for itself. New Wave Mail Order 4920 Highway 9 PMB #223 Alpharetta, GA 30004 General Information Phone Number: (770) 753-0606 Type-of-Business Classification: Shopping Services-Ordered Product Sales, Other The information in this report has either been provided by the company, or has been compiled by the Bureau from other sources. Nature of Business This company offers product sales through the internet & mail order. Customer Experience Based on BBB files, this company has an unsatisfactory record with the Bureau due to unanswered complaint(s). When evaluating complaint information, please consider the company's size and volume of business. The number of complaints filed against the company may not be as important as the type of complaints and how the company handled them. Closed Complaints Number of complaints processed by the BBB since the firm's BBB file was opened in February of 2000: 25 Number of complaints processed by the BBB in last 12 months: 17 Complaints Concerned Advertising Issues: 1 Outcome of the complaint - Company did not respond: 1 Delivery Issues: 14 Outcome of all complaints - Resolved: 5; Company made every reasonable effort to Resolve: 1; Company did not respond: 8 Refund or Exchange Issues: 5 Outcome of all complaints - Resolved: 3; Company did not respond: 2 Contract Issues: 1 Outcome of the complaint - Resolved: 1 Customer Service Issues: 3 Outcome of all complaints - Resolved: 1; Company did not respond: 2 Credit or Billing Issues: 1 Outcome of the complaint - Company did not respond: 1 [/QUOTE]
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