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<blockquote data-quote="pickin_grinnin" data-source="post: 7662727" data-attributes="member: 6697674"><p>I specifically bought the program because I have no interest in coding one of my own, or becoming a software retailer in that market. I have a lot of projects on my plate already. If I didn't, I wouldn't have spent the money to purchase the product.</p><p></p><p>There's something disingenous about the "if you don't like it, do it yourself" argument when it comes to customers commenting on their opinion of a product and/or company. If I bought a microwave oven and found out that the timer couldn't run for more than 2 minutes, I would have a valid complaint. That doesn't mean I should have to build one myself.</p><p></p><p>I never said that something like that can be whipped out in a few months. My problem is with it being sold for full price (with additional charges for hosting) when it is still very much a work in progress. When I have worked on similarly complex software, I never took it to market until it was finished. In two cases, that meant I developed it on the side for a couple of years and put off releasing it until I had all the desired functionality in place. I understand that Kickstarter projects are often released when they are still works in progress. When you list it for sale on your website, though, you have officially gone to market, and other standards should apply.</p><p></p><p></p><p></p><p>I didn't call them crooks. I think they have good intentions. I just don't think they are following good business practices, at least with this product.</p><p></p><p>I am in the same industry as them (software development), have worked on products of a similar complexity in similar work conditions, etc. I have worked with a LOT of small businesses, and have run my own. I'm talking from the position of a peer, not someone who doesn't understand what it takes to run a company like that and put out that sort of product. Rob's response confirmed a lot of my suspicions (ex. that they only have a few people developing it). I understand why the features are rolling out slowly, and why they have taken this approach. I know they are happy with it. I don't see it as a very professional one. In the end, though, the big gist of all this is that I don't think their product is ready for prime time yet (though I'm sure it eventually will be), and isn't worth what they currently charge for it.</p></blockquote><p></p>
[QUOTE="pickin_grinnin, post: 7662727, member: 6697674"] I specifically bought the program because I have no interest in coding one of my own, or becoming a software retailer in that market. I have a lot of projects on my plate already. If I didn't, I wouldn't have spent the money to purchase the product. There's something disingenous about the "if you don't like it, do it yourself" argument when it comes to customers commenting on their opinion of a product and/or company. If I bought a microwave oven and found out that the timer couldn't run for more than 2 minutes, I would have a valid complaint. That doesn't mean I should have to build one myself. I never said that something like that can be whipped out in a few months. My problem is with it being sold for full price (with additional charges for hosting) when it is still very much a work in progress. When I have worked on similarly complex software, I never took it to market until it was finished. In two cases, that meant I developed it on the side for a couple of years and put off releasing it until I had all the desired functionality in place. I understand that Kickstarter projects are often released when they are still works in progress. When you list it for sale on your website, though, you have officially gone to market, and other standards should apply. I didn't call them crooks. I think they have good intentions. I just don't think they are following good business practices, at least with this product. I am in the same industry as them (software development), have worked on products of a similar complexity in similar work conditions, etc. I have worked with a LOT of small businesses, and have run my own. I'm talking from the position of a peer, not someone who doesn't understand what it takes to run a company like that and put out that sort of product. Rob's response confirmed a lot of my suspicions (ex. that they only have a few people developing it). I understand why the features are rolling out slowly, and why they have taken this approach. I know they are happy with it. I don't see it as a very professional one. In the end, though, the big gist of all this is that I don't think their product is ready for prime time yet (though I'm sure it eventually will be), and isn't worth what they currently charge for it. [/QUOTE]
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