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<blockquote data-quote="Harlock" data-source="post: 1049701" data-attributes="member: 4545"><p>As one of the numerous Mormon gamers on these boards I have to ask, what religion did this guy find?</p><p></p><p>Back to topic: I used to buy all of my gaming products from the FLGS. I spent a ton of money in there since 3e came out. I paid cover price for everything. It's a decent store. I generally like the owner. He can be a bit pushy when he wants to make a sale, but it's his livelihood, so I understood. He even has a nice sized backroom for people to paint, game, and hang out. I used the backroom a handful of times so didn't mind the price, even though I game mostly at my house. I felt the service I was getting was satisfactory. Then, I made a special order. Firstly, he never wrote it down. I would drop back in every week and ask if he'd ordered/received it but to no avail. About 3 months later I was in for my weekly shopping spree when I casually asked if he had it in. He had gotten 3 books in, in fact. One for hmi, one for me, and one for the shelf. Didn't I get mine, he asked. No, you never called, I said. Oh, he says as he walks over to the new arrivals shelf, digs behind a few magazines and books and produces my book. Meh, I got it, albeit late and with no call and if I had not have asked then I may not have. Overall a bad taste in my mouth, but no big deal.</p><p></p><p>Fast Forward to 6 months later. I ask for another special order. I urge him to write it down. He does... on a little scrap of paper he tears off of an invoice. He'll have it in Monday he says (thi is Thursday but he needs to put in an order tomorrow anyway). Great, I say. Come Monday I go in and he says the distributor didn't know the book. (It's a friggin S&SS book, not too uncommon) So, he asks the name again and writes it on a real, honest to God special order form. Yeah, I think, I may actually get my book. Come back Friday, he says. So, I go in Friday and ask if it's in. He is unloading a box that just arrived and say he thinks it's in here. He digs around a bit and produces: The WRONG book. Not even the same Campaign world. I sigh, he says, go home, look up the ISBN on the internet, then come back in and give it to me, then you'll get it. I know he has 'net access at the shop so I say I can find it in about 20 seconds, maybe 60 on dial-up because I know where to look. He says his internet is "down" although the phone is working because it rang while I was in there. Is "Scarred Lands Campaign Setting: Ghelspad, the hardcover that is priced at $29.95" not a decent description? To test my theory that it wasn't, I went to the Local Hastings store. I find a girl in the books section. She doesn't game. She's never even heard of the book. I ask her if they can order it and give her that exact description from above. She types a few things on the computer and says not at that price, but 20% less. It'll be here in 2 weeks and we'll call when it arrives. Order it, I said.</p><p></p><p>So, now my FLGS (and the F isn't for friendly) gets a token purchase from me about once a quarter. Otherwise I order from Amazon, the Local Hastings (hey, they employ local people so I am still supporting the local economy) or from an out of state Game Shop with a web storefront so I can avoid Sales taxes (8.75%). If my FLGS goes under I'll squeel with delight as I open my own and do it the right way.</p></blockquote><p></p>
[QUOTE="Harlock, post: 1049701, member: 4545"] As one of the numerous Mormon gamers on these boards I have to ask, what religion did this guy find? Back to topic: I used to buy all of my gaming products from the FLGS. I spent a ton of money in there since 3e came out. I paid cover price for everything. It's a decent store. I generally like the owner. He can be a bit pushy when he wants to make a sale, but it's his livelihood, so I understood. He even has a nice sized backroom for people to paint, game, and hang out. I used the backroom a handful of times so didn't mind the price, even though I game mostly at my house. I felt the service I was getting was satisfactory. Then, I made a special order. Firstly, he never wrote it down. I would drop back in every week and ask if he'd ordered/received it but to no avail. About 3 months later I was in for my weekly shopping spree when I casually asked if he had it in. He had gotten 3 books in, in fact. One for hmi, one for me, and one for the shelf. Didn't I get mine, he asked. No, you never called, I said. Oh, he says as he walks over to the new arrivals shelf, digs behind a few magazines and books and produces my book. Meh, I got it, albeit late and with no call and if I had not have asked then I may not have. Overall a bad taste in my mouth, but no big deal. Fast Forward to 6 months later. I ask for another special order. I urge him to write it down. He does... on a little scrap of paper he tears off of an invoice. He'll have it in Monday he says (thi is Thursday but he needs to put in an order tomorrow anyway). Great, I say. Come Monday I go in and he says the distributor didn't know the book. (It's a friggin S&SS book, not too uncommon) So, he asks the name again and writes it on a real, honest to God special order form. Yeah, I think, I may actually get my book. Come back Friday, he says. So, I go in Friday and ask if it's in. He is unloading a box that just arrived and say he thinks it's in here. He digs around a bit and produces: The WRONG book. Not even the same Campaign world. I sigh, he says, go home, look up the ISBN on the internet, then come back in and give it to me, then you'll get it. I know he has 'net access at the shop so I say I can find it in about 20 seconds, maybe 60 on dial-up because I know where to look. He says his internet is "down" although the phone is working because it rang while I was in there. Is "Scarred Lands Campaign Setting: Ghelspad, the hardcover that is priced at $29.95" not a decent description? To test my theory that it wasn't, I went to the Local Hastings store. I find a girl in the books section. She doesn't game. She's never even heard of the book. I ask her if they can order it and give her that exact description from above. She types a few things on the computer and says not at that price, but 20% less. It'll be here in 2 weeks and we'll call when it arrives. Order it, I said. So, now my FLGS (and the F isn't for friendly) gets a token purchase from me about once a quarter. Otherwise I order from Amazon, the Local Hastings (hey, they employ local people so I am still supporting the local economy) or from an out of state Game Shop with a web storefront so I can avoid Sales taxes (8.75%). If my FLGS goes under I'll squeel with delight as I open my own and do it the right way. [/QUOTE]
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