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Unhappy about the VT Announcement.
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<blockquote data-quote="denzoner" data-source="post: 5381534" data-attributes="member: 2163"><p>I disagree. Customer feedback is important, period. And it should be a priority. Companies spend millions of dollars on focus groups and marketing studies. In fact WotC just hired a new Marketing Executive. Marketing is 100% based on understanding your customers. </p><p></p><p>WotC cannot expect complete praise, skepticism is and should be expected. Especially if (but not in this case) the product is something new. For example, Google's Wave was released with mixed reviews, I personally gave it a lot of praise, but it's dead. While the Old CB had its problems, compared to WotC's early attempts at character building tools, the first Character Generator and it's follow-up, eTools, the old CB was wonderful, IMO.</p><p></p><p>WotC can't, and hopefully hasn't, dismiss our negative responses. In my opinion it has been overwhelming, it's among the hottest topics on here and over at DDi. That has to mean something. Add that to the mixed responses to Essentials, WotC has stirred the pot. Activity must have increased on the forums. I don't have any numbers, as I can only speak for myself. But I've been drawn to the forums because of my personal disappointment. If I was happy I'd be writing my next adventure, or updating my in-character blog. </p><p></p><p>I want to find out what's going on. Or at least understand. Seeing that I'm not the only one disappointed in the same things, it affirms something IS wrong. Keeping our mouths shut is counter productive. Most of the complaints are legit, and are (maybe not in the most productive way) an attempt to being constructive.</p><p></p><p>It's not like all of us are screaming, "YOU SUCK WOTC!!!" I'm sure some are, but not all. Most of us want WotC to produce a GOOD PRODUCT, and we're expressing our opinions why they aren't.</p></blockquote><p></p>
[QUOTE="denzoner, post: 5381534, member: 2163"] I disagree. Customer feedback is important, period. And it should be a priority. Companies spend millions of dollars on focus groups and marketing studies. In fact WotC just hired a new Marketing Executive. Marketing is 100% based on understanding your customers. WotC cannot expect complete praise, skepticism is and should be expected. Especially if (but not in this case) the product is something new. For example, Google's Wave was released with mixed reviews, I personally gave it a lot of praise, but it's dead. While the Old CB had its problems, compared to WotC's early attempts at character building tools, the first Character Generator and it's follow-up, eTools, the old CB was wonderful, IMO. WotC can't, and hopefully hasn't, dismiss our negative responses. In my opinion it has been overwhelming, it's among the hottest topics on here and over at DDi. That has to mean something. Add that to the mixed responses to Essentials, WotC has stirred the pot. Activity must have increased on the forums. I don't have any numbers, as I can only speak for myself. But I've been drawn to the forums because of my personal disappointment. If I was happy I'd be writing my next adventure, or updating my in-character blog. I want to find out what's going on. Or at least understand. Seeing that I'm not the only one disappointed in the same things, it affirms something IS wrong. Keeping our mouths shut is counter productive. Most of the complaints are legit, and are (maybe not in the most productive way) an attempt to being constructive. It's not like all of us are screaming, "YOU SUCK WOTC!!!" I'm sure some are, but not all. Most of us want WotC to produce a GOOD PRODUCT, and we're expressing our opinions why they aren't. [/QUOTE]
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