I've ordered from Amazon.ca 6 or 7 times, for D&D books and DVDs. I've never had any trouble at all. If the stuff I'm ordering is in stock, it only takes 2 days to get it (though I live in Ottawa and the warehouse is in Mississauga, IIRC). I did have to wait a couple of weeks for Savage Species, but other than that one it was only a couple of days wait. I didn't get any trouble either with billing; everything was properly done.