But the person I replied to took a customer-- someone who
paid money for his work-- and called him "ignorant" and accused him of "spewing nonsense" because he complained about the quality of that work.{/quote]
Actually, what the original poster did was refer to the work as abaminable. Under no definition is that criticism. It is just lashing out.
It is one thing to defend one's work, and I will never begrudge a man for that. It is another thing to place yourself above criticism and to insult people for having the audacity to voice their dissatisfaction with products they've paid good money for.
Go read the original post again. it was an attack on the whole game line and everyone that worked on it. It doesn't qualify as criticism, constructive or otherwise. It is vitriol based upon the ever present fannitude "I would/could have done it better/different!"
Yes, they do-- please, read the paragraph about harshness again, and know that I mean it. And I do try to give credit where credit is due, even in products that I consider to be poor overall. Every book in the Gamma World d20 product line has incredible story material in it, and has ideas that are just begging to be used in a post-apocalyptic game.
See, this is criticsim. It isn't particularly nice criticism, but it isn't an attack. See the difference?