For the most part, I have to agree with what
chatdemon said a page or so ago.
I, too, would like to take the Devil's Advocate position. (Don't shoot me)
First, although technically "legal", I think Morrus' decision to post this publicly was a bit tacky.
Also, I think there is a lot of implication by some detractors that they feel the letter was somehow stating that APL no longer wanted ENWorld to review their products. This doesn't seem to be the case, from what I read. It seems to me that this Sales Rep. sinply said they didn't want to give ENWorld any more free copies. They never asked not to be reviewed anymore by them. If you want to review the next APL book, get yourself a copy and go for it.
I will state, however, that the part about having to pay for it to complain was a bit odd. That could have probably been worded a bit differently... OK, a lot differently.
The beginning of the letter seems to clearly be a response to a request for a free review copy. If they felt the reviewers here were more likely not to like it, why give it out. I don't think it's hard to understand that there are different kinds of gamers out there. Likewise, these different styles of gamers are also reviewers. Perhaps it may have seemed apparant to APL that the reviewers of ENWorld may not be the kind of gamer they are writing for. If this was the case, giving them free review copies would be just bad logic. That would be like Spike Lee screening a review of his latest movie to a KKK representative. (OK, maybe not that extreme, but you get the point... I hope...
).
I would be interested to know the context of this correspondence (what happened to prompt it). Was it a reply for a request for a free review copy? If it is, and I believe it may have been, that would place the response in a slightly different light (to me, anyway).
I just find the lynch mob mentality of this thread a bit disturbing. Sure, there may have been a falling out between these groups. Sure some words were exchanged, questionable words. But this (thread, etc.) seems to has been set up, from the beginning, to be one-sided bashing, IMO. Of course they won't get involved at this point. Pretend you are them for a second and go back and re-read this thread from the beginning. Regardless of your position, opinion or explanation, you'd get hammered the second you showed up.