Here they built up all the anticipation, and held off on updates, and told everyone to be patient, and gave the impression that something was coming that was going to knock everyone's socks off....
and the usual PR fail occurs.
I wonder if this would have gone over better if they'd just learn how to freakin' communicate?
Nah, I don't think it's a PR failure. PaoloM has been answering quite a bit of questions since the announcement, yesterday.
There's only so much you can do.
Frankly, the "new" CB is a net loss for me, and no amount of PR or marketing is going to change that: we used the old CB a lot while playing, both as a rules reference and to teach new players the game, and we don't have an internet connection where we play.
Furthermore, I don't have a Mac, so I couldn't care less that Mac users can now use the CB.
In addition, when 5e is released, I doubt they'll keep the tools up. I don't like the fact that we may grow accustomed to a service and then suddenly WotC can simply pull the rug from under our feet whenever they choose.
In addition, the fact that the "new" CB lacks key features, like an export feature at launch, makes me think that it was rushed out of the door, probably because they tried to put DS and Essentials in the old CB and found out that it was too much of a hassle, so they just decided to put out the online CB even if it wasn't ready for launch.
I'm not angry or anything, I just don't think DDI is worth 10$ month for me, now.
It's not like any amount of PR or marketing will make me forget that they're trying to rent me ( rather than sell me ) something that doesn't even have all the features of the old product, for the same monthly price.