JeffB
Legend
BadMojo said:I work in Customer Service.....
You have my sympathy
.... As you pointed out, the designers and other creative folks aren't in any way obligated to take the fallout from this whole thing. I'm not necessarily sure that everyone on EnWorld is going to make the same distinction that you did.
Quite right, unfortunately....
But thats what the Marketing guys get paid big bucks to do, and they should be on the WOTC boards AND here, so you and other CS folk are not up to your ears in all that "stuff", and neither are the consumers.
I can understand that WOTC may not want to reveal *too* much about this new initiaitve. I understand the business aspect here...however, any good marketing team will have *something* to help curb the villagers from setting their torches alight and get the pitchforks firmly planted on the ground instead of waving to and fro.
And if WOTC marketing absolutey did NOT think there would be this kind of negative reaction, quite frankly, they need some marketing 101 refreshers.