You seem to be lumping me in with the group that is calling for refunds, etc.. I'm not in that group. As I said previously I'm now annoyed that the update won't be coming at all, whereas the delay didn't bother me at all.
Actually, I'm lumping
myself with the group that isn't happy about the lack of an update
Still, I'm not going to complain loudly about something that I'm not entitled to.
As I said, they said upfront ( in the EULA... and whether you guys like it or not, that's what they're going to stick to: they're not selling you the updates, they're selling you access to DDI, the updates are pretty much a free perk that comes with DDI. It doesn't matter that it's the main selling point for you, it's not what WotC is selling, and they were pretty upfront about it ) that they might screw up sooner or later, they told us that this month's scheduled update would have been delayed, and now they told us in advance that the update was cancelled.
Sometimes, things go wrong in software development. What do you expect, that they come begging us not to unsubscribe because they ended up skipping a monthly update ( something that was probably taken in account when they wrote the EULA that we signed and, hopefully, read )?
@ Ourchair: I'm aware that most EULAs amount to "we promise nothing". On the other hand, if I stipulate some kind of agreement with someone else, and I add "I promise nothing about delivering X each month, though...", and the other part agrees, I expect that he's not going to be mad at me if I'm not able to to deliver whatever X may be for one month. YMMV, obviously.
Would it be nice if WotC came up with some sort of compensation? Sure, and I think it would display good will and good business sense.
Do I think that they
have to provide some kind of compensation because they somehow tricked me into subscribing this month? Nope, I don't think so.
