Monte At Home
Explorer
I have been a huge fan since your work on 3rd edition D&D
I am a backer at the Reliquary level for the boxed set Kickstarter for Numenera. I never got my rewards because I failed to receive the email explaining the order process that occurs after paying. After getting no responses to my email inquiry 10 days ago about the missing coupon code - and seeing the posts recently about selling the leftovers at GenCon - let's just say I am very scared that I will never get my rewards. But I also know GenCon is a busy time for all of you over at MCG. Am I SOL/are the Numenera Reliquary boxed sets all gone?
I read before on the Numenera site that MCG was not interested in licensing the Cypher System for use with additional games at one time. However, the Cypher System is now licensed to new games. Has that stance changed?
1. Absolutely not. I'm sorry that we're so behind on dealing with customer requests. This is our #1 priority right now, and I assure you we'll get everything worked out. We always hold back enough copies of everything to ensure not only every Kickstarter backer gets what they originally backed but also to account for shipping loss or damage. As an aside, you might be surprised to learn how significant that latter category is. We always replace products lost or damaged in shipping (I think all good companies do), but that percentage can be as high as 10%. This is one of those mistakes I see new companies--particularly on Kickstarter--make. Post Office, FedEx UPS... doesn't matter the carrier. They destroy or lose an astonishing number of packages and the sender has to deal with it.
I don't know why I just went off on that little tangent, but there you go. Bonus content for the AMA! Monte even answers questions you didn't ask!