BadMojo said:
Well, Ari has already said that his comments weren't solicited by WotC and judging him by his conduct here for many years, I believe him. He may be biased by virtue of working with 4E, but I really do believe that his statements reflect how he feels.
It's really not cool to call the guy a liar when he's said that he made these comments of his own free will. Why is it impossible that he likes the game and isn't just blowing marketing smoke up our butts? Ari's always been a very straight forward, nice guy here at EnWorld.
I've also yet to see a WotC designer lash out at fans, if that what's implied by not "handling criticism". On the other hand, despite having one of the coolest jobs in the world (working on freakin' D&D and getting paid!), I'm actually starting to feel bad for the Wizards designers.
I'd hate to be working on a project I really love, only to have a few dozen people each day reacting like I ran over their dog. It'd be like walking to the office every morning and getting a public beating every morning before you got through the door.
I don't think I implied that he was lying? If I did, then I apologise -- that was certainly not my intention. I believe that he honestly likes the game. However, I just noted that considering how "touchy" the WoTC staff has been towards any sort of negative feedback about 4E, he might not want to express publicly any concerns he has over the system (especially considering that he he's a freelancer working for them). What I meant is that I suspect that Ari intentionally used strong expressions and even hyperbole, because that's what the WoTC designers do and probably expected him to do, too. Of course, that might not be the case. In any case I did not say that he lied about liking 4E.
I'd really like them (both the Designers and Playtesters alike) to "tone down" the language. We already know that the game will blow our heads off -- why keep repeating that? I'd much prefer to read something like "It's a good and solid system and X and Y work better than in 3E". And I'd also like to see more information about the "cool non-combat stuff" they've been exclaiming will be as much part of the system as the "fun factor" in combat ("More stabby! MORE STABBY!" :\ ).
I could give you some examples of WoTC designers and freelancers (not Ari, though) "lashing out" (on the WoTC forums) at the fans who dared to criticize DI and 4E. One of them apologised, but some of them didn't. Some of them, while not actually "lashing out" at anyone, have posted condescending and terse comments. Some have ignored the fans -- even polite questions directed at them. So, yes, they seem to be quite sensitive towards any negative comments about DI or 4E. I guess it's because they're so into 4E and cannot understand why not everyone realizes how much better and faster and whatnot the system is (when compared to 3E).
The key issue here is that you should *ALWAYS* be polite and diplomatic towards your customers -- even when they're not. Unless, of course, you don't care one whit about whether they'll buy your products or not. But then again, I'm fairly sure that WoTC has already labeled most of the "Old Guard" as "the former customer base who won't probably buy 4E anyway". Or maybe I'm just paranoid?
You think it'd be a "dream job" to work on D&D? I don't. I'd compare the work of a WoTC designer to that of an author or a graphic designer. First of all, there are the deadlines. Let's assume that you're going to write a 160-page module in six months -- that'd mean a page of finished text every day. And you'd probably be working on several projects at a time. Any day you feel uninspired or tired and can't get anything done, you're going to increase your next day's workload. Simply put, you'd have to be creative every day of the week. I worked as a graphic designer (my original "dream job") for a few years and in the end I had become so jaded and stressed and sleep-deprived that all silly notions of being a creative "artist" had faded from my mind. Eventually I just couldn't handle the daily deadlines and constant pressure around the clock -- so I quit. And none of my friends and colleagues in the industry work as ADs or graphic designers anymore either.
I don't mean this as an insult, but if you consider a verbal online criticism to a public beating, I don't think you're cut for the job either. I'd take a verbal assault over a single punch any day.