I think a lot of people are ultimately torn in their opinions about the Coporate masters of D&D from their experience of the ineptly ran Willams TSR.
In some ways while people fear D&D being run from a smaller less profesional company, they also fear D&D being ran distantly from a larger company willing to sacrifice some quality for the sake of wringing every bit of profit it possibly can.
Peter Adkinson clearly loved D&D and the launch of 3e was about as lovingly supported as it possibly could get. Beyond that it was also a very sound buisness decision, as it probably ensured it keep a lot the retread ol'D&D players that returned to the game out of retierment. I believe if say Hasbro had bought TSR directly w/o any WOTC involvement the roleout would probably have been very similiar.
Of course Hasbro Coporate culture probably could never had identified D&D as a good venture in it's deflated form.
The thing about this article that has always bugged me, is that all the aspects that he associates with Coporate Utopia, excessive largese in fringed benefits, overhighering to make a community, and blending the lines between the personal and work, are all just bad buisness techniques.
Branding is important, very important. It doesnt seem that way when you are in a relatively small market, or in a niche market and satisfied with just maintaining your niche share, however when try to expand your share and reach an expanding audience, a consitent message is essential.