El Mahdi
Muad'Dib of the Anauroch
Oh I'm all up in that Paizo forum thread (defending Paizo, actually). But I know the usual suspects over there, and they're patting Paizo on the back for something they'd just as soon spit on WotC for doing.
PR is all about perception, not fact. It's just human nature, and human nature is oft times anything but logical.
Whether fair or not, WotC has destroyed a large portion of their customer goodwill.
Whether by design or just luck, Paizo has not.
It's really that simple.
Poor public perception can be repaired, but it takes siginificant and persistent work...sometimes necessarily over a long period of time. It also usually involves a public mea culpa, whether one feels they did anything wrong or not. IMO, I have not seen WotC putting in the effort to reverse this perception.
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