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Message: <blockquote data-quote="Alex319" data-source="post: 4817875" data-attributes="member: 45678">How about this:----IVR System: Thank you for contacting Warlord Technologies. For sales, press 1. For customer service, press 2. For technical support, press 3.Customer: *three*IVR System: For combat-related abilities, press 1. For non-combat abilities, press 2.Customer: *one*IVR System: For healing and injury related issues, press 1. For basic attacks and maneuvers, press 2. For powers, press 3. For stunts, press 4.Customer: *three*IVR System: For general power related issues, press 1. For a specific power, press 2.Customer: *two*IVR System: Please enter the three digit power code now.Customer: *one* *four* *three*IVR System: The power you have selected is "Lead the Attack." There are no known issues with that power. For general troubleshooting steps, press 1. To speak to a customer service representative, press 2.Customer: *two*CSR: Thank you for contacting Warlord Technologies. How may I help you?Customer: I'm calling about the "Lead the Attack" power. It doesn't work. I used it once and it worked fine, but then I used it again and it wouldn't work at all.CSR: What specifically happened?Customer: I try to use the power, and I think it hits and does damage, but it doesn't have its secondary effect.CSR: Have you tried sleeping and then waking up again?Customer: Yeah, when I do that, it works the next time but then it won't work again. And even when I reboot it still only works once per day.CSR: It sounds like what's happening is that it's a Daily power. It's supposed to work like that. What happens is the targeting data transfer unit that you install in your weapon arm crashes after it is used for a while and needs to be rebooted.Customer: I thought you said there were no issues! Well, at least can I return this and get a differend power that doesn't have that problem? I want to get the one that lets you stop the other guy from moving.CSR: You mean the Pin the Foe power? That has the same use restriction. For that one, the force field projector has a very limited battery life and has to be recharged with your biological energy.Customer: I still want to return the power and get a different one.CSR: Okay, please give me your name and hometown so I can look up your account details.Customer: Jonathan Lionheart of Carpathia.CSR: Okay. I'm looking up your account now. According to our records, you haven't earned any reward points yet. In order to take advantage of our retraining option, you have to earn enough reward points to increase your account level. Each time you upgrade your account you get one free retraining.Customer: How do I earn reward points?CSR: In order to earn reward points, you have to kill monsters and bring the monster carcasses into one of our redemption centers. Also, with our new "Quest Rewards" program, you can earn reward points by doing random favors for citizens located in all major cities in the kingdom. Just stop by a redemption center for more information, or look for people standing around aimlessly with an exclamation mark over their heads. And if you participate in our rewards program, then not only can you get free retraining options but you also get your choice of new powers as well as many other bonus rewards.</blockquote>

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