Reply to thread

Message

<blockquote data-quote="Leatherhead" data-source="post: 5430985" data-attributes="member: 53176">Having worked in face to face customer service I can assure you that there is no shortage of people who will be hostile to you while looking you in the eye. The idea that this is &quot;digital courage&quot; probably stems from the stereotype that nerds and geeks (the people who play the games we play) are introverted and generally meek in public. Lets face it, anyone who is passionate about something will talk about it emotionally. It doesn't matter where they are talking bout it; on the street, at the store, on the internet, it's everywhere. Even people who are normally quiet often get riled up with some mob mentality.The only real differences between the real world and the internet are that stuff posted on a forum lasts longer, and forums are full of like-minded people. The guy in the store is going to leave in a fit (or get kicked out) eventually. On the forum the post last for days, months, or even years. The woman on the street is going to have to contend with everyone passing by. The woman on the forum only has to deal with people who are going to the forum.What's really going on is that the people that the article is targeted too, don't have the skills to deal with people who act like that. Nothing wrong with that. After all it isn't their job, they're techies.</blockquote>

[QUOTE="Leatherhead, post: 5430985, member: 53176"] Having worked in face to face customer service I can assure you that there is no shortage of people who will be hostile to you while looking you in the eye. The idea that this is "digital courage" probably stems from the stereotype that nerds and geeks (the people who play the games we play) are introverted and generally meek in public. Lets face it, anyone who is passionate about something will talk about it emotionally. It doesn't matter where they are talking bout it; on the street, at the store, on the internet, it's everywhere. Even people who are normally quiet often get riled up with some mob mentality. The only real differences between the real world and the internet are that stuff posted on a forum lasts longer, and forums are full of like-minded people. The guy in the store is going to leave in a fit (or get kicked out) eventually. On the forum the post last for days, months, or even years. The woman on the street is going to have to contend with everyone passing by. The woman on the forum only has to deal with people who are going to the forum. What's really going on is that the people that the article is targeted too, don't have the skills to deal with people who act like that. Nothing wrong with that. After all it isn't their job, they're techies. [/QUOTE]

Verification