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Message: <blockquote data-quote="jbear" data-source="post: 5289870" data-attributes="member: 75065">unfortunately people do pitch camps. People are also influenced by others opinions before ever forming there own. this is not every case, but I'd say it's pretty common and fairly normal. If my friend, whose opinion I respect, tells me not to go to a restaurant because it's expensive and the service is terrible, you can bet I'm not going there just to see if s/he was right. And positive recommendations work the same way.So, a company would have to be pretty suicidal not to make an effort to alter a negative   public opinion by attempting to make their product better/more efficient/superior/more attractive in response to complaints. Whether you are interested in their efforts or not is another story, but I don't think you can hold it against them. And if you think it's impossible for a major company to alter negative public opinion then I'd say that the Super Size Me documentary and MacDonalds show that it is not.As for the edition wars, I don't participate in them, never have, never will.</blockquote>