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<blockquote data-quote="GVDammerung" data-source="post: 3812686" data-attributes="member: 33060"><p>Wrong.&nbsp; Customers' opinions matter and are taken into consideration by every canny business.&nbsp; It is no secret at this point that Wotc has significantly changed D&amp;D with 4e from 3x.&nbsp; It is no secret that most of the fanbase has been caught by surprise by this and that opinion is split on wheher this is a good thing or a bad thing.&nbsp; At the very least Wotc has failed to manage perception.&nbsp; More than arguably, it is making decisions that on first blush PO a goodly portion of their core audience.&nbsp; Taken a a group, these nay-sayers are highly relevant to the 4e launch and may be equally relevant to how well 4e sells or doesn't.&nbsp; It's not a &quot;false sense of entitlement.&quot;&nbsp; It is a justifiable expectation that the company will attempt to get buy in from its customers before everything is writ in stone.&nbsp; Wotc has proceeded and proceeds arrogantly, as it they don't really care whether or not a customer or a number of customers choose to &quot;fire&quot; themselves.</p></blockquote><p></p>

[QUOTE="GVDammerung, post: 3812686, member: 33060"] Wrong. Customers' opinions matter and are taken into consideration by every canny business. It is no secret at this point that Wotc has significantly changed D&D with 4e from 3x. It is no secret that most of the fanbase has been caught by surprise by this and that opinion is split on wheher this is a good thing or a bad thing. At the very least Wotc has failed to manage perception. More than arguably, it is making decisions that on first blush PO a goodly portion of their core audience. Taken a a group, these nay-sayers are highly relevant to the 4e launch and may be equally relevant to how well 4e sells or doesn't. It's not a "false sense of entitlement." It is a justifiable expectation that the company will attempt to get buy in from its customers before everything is writ in stone. Wotc has proceeded and proceeds arrogantly, as it they don't really care whether or not a customer or a number of customers choose to "fire" themselves. [/QUOTE]

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