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Message: <blockquote data-quote="Mark CMG" data-source="post: 7663895" data-attributes="member: 10479"><p>That's what I would call a fascinating level of transparency, if that was their explanation but they said someone is out of the office and no one is covering that aspect of his job.  I suppose one might take it to imply what you have posted rather than that they have cut their staff to the bone and can't free up someone else to cover for the person out of the office.  You're right that we don't know what truly is happening in their offices or what the situation truly is.  All we do know is what they told us and that they obviously think their customer base would think the explanation is adequate.  I certainly can't believe they'd give us such an explanation if they thought it would produce a backlash.</p></blockquote><p></p>