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7 Years of D&D Stories? And a "Big Reveal" Coming?
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<blockquote data-quote="Rygar" data-source="post: 7664852" data-attributes="member: 6756765"><p>4th edition's edition warring was the direct result of horrifically bad decisions on WOTC's part. When complaints about 4th edition arose a wise company would've issued a "We're listening!" statement, kept a tight lid on their forums by banning radicals on all sides, and would've adjusted course as sales numbers and feedback poured in.</p><p></p><p>Instead WOTC permitted a vigilante force to organize on their message boards and supported it with extremely biased moderation, presumably expecting that they could just silence the unhappy and everything would be ok. The result of this was that they created a highly insular echo chamber with 0 tolerance of criticism and fanned fan frustration/anger by permitting certain groups to be attacked without consequence while denying those groups any chance to respond.</p><p></p><p>This then causes an association between the product and the treatment the person received by it's fans. Having people gloat that the product you enjoyed for decades is now gone, insult you endlessly, and the mods ban you the moment you respond causes a person to associate 4th edition with people who demonstrate negative behavior. Exacerbated by the fact that most of the people being maltreated had been faithful customers for decades. It didn't help that WOTC was hellbent on shooting themselves in every foot they could find, they didn't earn themselves any brownie points by killing the Dragonlance novels for example, and it was widely known that 4th edition was the reason Dragonlance was cut.</p><p></p><p>WOTC should've handled their community instead of empowering a vigilante group to do it for them and they shouldn't have waged a war against their decades old customers both actively and passively. As I think Goldomark said previously, WOTC acted arrogantly and their community management demonstrated that. There wouldn't have been an edition war if WOTC had managed their community appropriately.</p></blockquote><p></p>
[QUOTE="Rygar, post: 7664852, member: 6756765"] 4th edition's edition warring was the direct result of horrifically bad decisions on WOTC's part. When complaints about 4th edition arose a wise company would've issued a "We're listening!" statement, kept a tight lid on their forums by banning radicals on all sides, and would've adjusted course as sales numbers and feedback poured in. Instead WOTC permitted a vigilante force to organize on their message boards and supported it with extremely biased moderation, presumably expecting that they could just silence the unhappy and everything would be ok. The result of this was that they created a highly insular echo chamber with 0 tolerance of criticism and fanned fan frustration/anger by permitting certain groups to be attacked without consequence while denying those groups any chance to respond. This then causes an association between the product and the treatment the person received by it's fans. Having people gloat that the product you enjoyed for decades is now gone, insult you endlessly, and the mods ban you the moment you respond causes a person to associate 4th edition with people who demonstrate negative behavior. Exacerbated by the fact that most of the people being maltreated had been faithful customers for decades. It didn't help that WOTC was hellbent on shooting themselves in every foot they could find, they didn't earn themselves any brownie points by killing the Dragonlance novels for example, and it was widely known that 4th edition was the reason Dragonlance was cut. WOTC should've handled their community instead of empowering a vigilante group to do it for them and they shouldn't have waged a war against their decades old customers both actively and passively. As I think Goldomark said previously, WOTC acted arrogantly and their community management demonstrated that. There wouldn't have been an edition war if WOTC had managed their community appropriately. [/QUOTE]
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7 Years of D&D Stories? And a "Big Reveal" Coming?
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