NOW LIVE! Today's the day you meet your new best friend. You don’t have to leave Wolfy behind... In 'Pets & Sidekicks' your companions level up with you!

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Message: <blockquote data-quote="Lonely Tylenol" data-source="post: 2474063" data-attributes="member: 18549">The way I look at it, failure to get the issues into your mailbox and then saying "oops, too bad, we're not going to bother replacing them" constitutes mail fraud.  You paid for something to be sent to you.  It's their responsibility to make sure you get it.  If the postal service is known to be unreliable (as they claim it is) then they have the obligation to use a reliable service to get you your magazines.  It's not the customer's job to get the magazines to the customer's house.  It's theirs.**Update**Just got back from vacation.  No magazines.  Checking the paizo site I find out that not only should I have received #333, I should also have #334 by now, because #335 has shipped.  So I'm down not one, but two issues in a row.  Now that's bloody awful.  Somewhere along the line, someone's stealing my magazines.Now, since this is such a rare occurrence, as Mr. Strohm has suggested, I suppose I should go out and buy a lottery ticket, because I'm apparently on a roll for improbable events.  This is why I didn't resubscribe last time.  I was fed up with having to chase down issues.  Granted, their website is much better now, so I can more easily figure out that I'm not going to get my magazines, but that's cold comfort considering that eventually they're going to pass the buck and tell me that I don't get any more replacements.Allow me to reiterate: If this problem (missing issues) is so rare, then it costs them practically nothing to replace all the missing issues.  So why are they cutting off DungeonmasterCal?  He paid for a certain number of issues.  Failure to provide them is fraud.  If it's such a one-in-a-million problem, then obviously it's no skin off their back to fix it.  Why are they refusing to send him his issues?</blockquote>

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