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A Technical Look at D&D Insider Applications
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<blockquote data-quote="Scott_Rouse" data-source="post: 3869087" data-attributes="member: 51773"><p>1) the PDF will have a watermark. DRM is a term thrown around a lot and it means different things to different people. In looking at file formats we have looked at some that have some DRM and others that don't. We seem to be leaning towards a .PDF file format usable with Adobe reader but we are still looking at multiple solutions so nothing is final. In general our philosophy is to trust the customer but we will likely have some level of built in "digital rights management" used in the broadest sense that people who own the document are the ones using it and there is some level of assurance that it wont be on bit torrent the next day. </p><p></p><p>2) the codes in the books will be printed in ink on a back page of the book. No shrink wrap, no scratch off, not secret decoder ring. This was the least expensive method of inserting a code (to avoid further cost increases that inevitably get passed on to you the buyer) and that avoided issues at retail with the product like: "the code on this book has been scratched</p><p>off" or "can you unwrap it so I can see it?". Obviously this solution comes with a issue that any unscrupulous individual could got to his/her FLGS and copy down the code and go home and redeem it. This is where the activation fee comes in. We generally believe our customers to be honest and we felt a method that verified your identity would go a long way to deterring and would be thieves. Obviously this solution is not infallible but we have a very good fraud prevention team at WOTC for Magic Online and they will be able to deal with the issues that do arise. A person with a code problem will be able to talk with a customer service rep and largely we are going to trust the customer. If a code is in dispute with have the ability to verify ownership when we are handling it through CS.</p><p></p><p>3) We have settled on one code activation per book. That being said if you buy a book that has had the code activated you can call CS on a toll free number, email CS, or live chat with CS and they will make sure to straighten out the problem for you (as described under #2). </p><p></p><p>In terms of e-book sharing. Although we would prefer every player owned their own books we know and understand a fair amount of sharing occurs. That being said, because we have not finalized the file format issue (and any potential DRM) I can't say if sharing will be allowed. The last solution we did look at would allow for a minimum amount of transfer between computers/users but nothing is final at this point.</p></blockquote><p></p>
[QUOTE="Scott_Rouse, post: 3869087, member: 51773"] 1) the PDF will have a watermark. DRM is a term thrown around a lot and it means different things to different people. In looking at file formats we have looked at some that have some DRM and others that don't. We seem to be leaning towards a .PDF file format usable with Adobe reader but we are still looking at multiple solutions so nothing is final. In general our philosophy is to trust the customer but we will likely have some level of built in "digital rights management" used in the broadest sense that people who own the document are the ones using it and there is some level of assurance that it wont be on bit torrent the next day. 2) the codes in the books will be printed in ink on a back page of the book. No shrink wrap, no scratch off, not secret decoder ring. This was the least expensive method of inserting a code (to avoid further cost increases that inevitably get passed on to you the buyer) and that avoided issues at retail with the product like: "the code on this book has been scratched off" or "can you unwrap it so I can see it?". Obviously this solution comes with a issue that any unscrupulous individual could got to his/her FLGS and copy down the code and go home and redeem it. This is where the activation fee comes in. We generally believe our customers to be honest and we felt a method that verified your identity would go a long way to deterring and would be thieves. Obviously this solution is not infallible but we have a very good fraud prevention team at WOTC for Magic Online and they will be able to deal with the issues that do arise. A person with a code problem will be able to talk with a customer service rep and largely we are going to trust the customer. If a code is in dispute with have the ability to verify ownership when we are handling it through CS. 3) We have settled on one code activation per book. That being said if you buy a book that has had the code activated you can call CS on a toll free number, email CS, or live chat with CS and they will make sure to straighten out the problem for you (as described under #2). In terms of e-book sharing. Although we would prefer every player owned their own books we know and understand a fair amount of sharing occurs. That being said, because we have not finalized the file format issue (and any potential DRM) I can't say if sharing will be allowed. The last solution we did look at would allow for a minimum amount of transfer between computers/users but nothing is final at this point. [/QUOTE]
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