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Message: <blockquote data-quote="Matt-M-McElroy" data-source="post: 6256866" data-attributes="member: 35229">Occasionally we get files that just don't work for a vast array of reasons, so rather than selling a bad file, we deactivate the title until we can get a better version available. Sometimes this means getting them from the WotC archivist, other times that means getting a copy off the secondary market and scanning it ourselves. Some are fairly easy to get, others not so much. A title can often be found used with ease, but a copy that can be scanned correctly? Note always the easiest thing. Then there is approvals and all that.We usually report these to WotC and when possible we update the files, but it isn't always the easiest thing as noted above. Usually we get lots of these reports using the <a href="http://rpg.drivethrustuff.com/contact_us.php?src=MMMENWorld" target="_blank">Contact Us</a> link at the bottom of the site and we collect them and pass them on to WotC or see what we can do in house. Some of the older maps are surprisingly difficult to find a map that is quality enough to use for scanning.Regards,Matt</blockquote>