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<blockquote data-quote="cnehren" data-source="post: 5825129" data-attributes="member: 6683193"><p>I seem to have a related problem. I just paid the subscription (after Paypal decided to randomly deactivate my account for no reason and I fixed that...) and the site is still not letting me search. Should I have received an email? I never got one. I'm *positive* I never got one; I run my own email server (which has received 12k messages, so I know it works) and am watching the logs. It seems my subscription is in an intermediate state. I can't access search, and I still see ads, but I can access subscriber content.</p><p></p><p>And my apologies if this is addressed elsewhere; being that I can't search I can't see that. Would like to help myself but, well...</p><p></p><p>I did some more diagnostics. I changed my email address on my account to a gmail address, then back to my present email. The forum sends an email on both cases. I looked at my log and found this entry:</p><p></p><p>Feb 20 02:33:19 isuckatdomains postfix/smtpd[10896]: NOQUEUE: reject: RCPT from unknown[68.68.204.20]: 450 4.7.1 Client host rejected: cannot find your hostname, [68.68.204.20]; from=<nobody[MENTION=10881]ENWorld[/MENTION].org> to=<apeiron+enworld@isuckatdomains.net> proto=ESMTP helo=<www.enworld.org></p><p></p><p>Let's disregard your mail server misconfiguration for a moment. There are no prior entries for <a href="http://www.enworld.org" target="_blank">www.enworld.org</a> in the log for the past month+, so I'm not missing any email to activate a subscription account. This suggests there's something (more than one thing, but I'll get to that in a minute) broken on the enworld side of things if I've paid but can't access subscriber features. I don't quite know what the issue is, as the payment in PayPal shows as complete.</p><p></p><p>Now, on to the issue of the broken mail server. The issue here is that the IP address (68.68.204.20) from which your machine connects to mine is trying to identify itself as enworld.org. But the reverse DNS doesn't match: the PTR record given by NS1.TIER3COMMUNICATIONS.COM is guest10.cyberstreet.com, and thus my mail server rejects the message. This is a tactic frequently employed by spammers to pretend to be e.g. chase.com or paypal.com, so I configured my server to reject such messages. If you could correct either your reverse DNS or the HELO command issued by your mail software, that would resolve the issue.</p></blockquote><p></p>
[QUOTE="cnehren, post: 5825129, member: 6683193"] I seem to have a related problem. I just paid the subscription (after Paypal decided to randomly deactivate my account for no reason and I fixed that...) and the site is still not letting me search. Should I have received an email? I never got one. I'm *positive* I never got one; I run my own email server (which has received 12k messages, so I know it works) and am watching the logs. It seems my subscription is in an intermediate state. I can't access search, and I still see ads, but I can access subscriber content. And my apologies if this is addressed elsewhere; being that I can't search I can't see that. Would like to help myself but, well... I did some more diagnostics. I changed my email address on my account to a gmail address, then back to my present email. The forum sends an email on both cases. I looked at my log and found this entry: Feb 20 02:33:19 isuckatdomains postfix/smtpd[10896]: NOQUEUE: reject: RCPT from unknown[68.68.204.20]: 450 4.7.1 Client host rejected: cannot find your hostname, [68.68.204.20]; from=<nobody[MENTION=10881]ENWorld[/MENTION].org> to=<apeiron+enworld@isuckatdomains.net> proto=ESMTP helo=<www.enworld.org> Let's disregard your mail server misconfiguration for a moment. There are no prior entries for [url]www.enworld.org[/url] in the log for the past month+, so I'm not missing any email to activate a subscription account. This suggests there's something (more than one thing, but I'll get to that in a minute) broken on the enworld side of things if I've paid but can't access subscriber features. I don't quite know what the issue is, as the payment in PayPal shows as complete. Now, on to the issue of the broken mail server. The issue here is that the IP address (68.68.204.20) from which your machine connects to mine is trying to identify itself as enworld.org. But the reverse DNS doesn't match: the PTR record given by NS1.TIER3COMMUNICATIONS.COM is guest10.cyberstreet.com, and thus my mail server rejects the message. This is a tactic frequently employed by spammers to pretend to be e.g. chase.com or paypal.com, so I configured my server to reject such messages. If you could correct either your reverse DNS or the HELO command issued by your mail software, that would resolve the issue. [/QUOTE]
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