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Message: <blockquote data-quote="TheAuldGrump" data-source="post: 2196348" data-attributes="member: 6957">For me the colored borders are the only problem, but you have routinely dismissed the complaint. Try creating one without the colored borders as a 'print friendly' version and I will have no complaint. If you read the review that was my only complaint about the product.You say that I took your response in the review in the worst possible light, well, I really don't see any other way to take it. That is why I linked to it, in case you did not remember how you replied. If other people can read it and come to a different conclusion then they may do so. I don't think that I made any complaints about the illos. except for one or two being static, being stock art that was unavoidable.Do I have an agenda? Yes - I don't want my color cartridge running out of ink, and my HP does not allow me to turn off color printing. That's all, and it certainly is not a hidden agenda. I have to physically pull out the color cartridge to prevent color printing on my HP. Even so I still get a grey scale border. The reply that the border would be 'whited out' confused me a great deal because it does not happen, and I have tried on several printers.Gamers may react poorly to 'corporate-sales-speak' but they also want to know that the publishers are listening. But I react poorly to statements that do not jibe with my experience. I do not know what you use for layout, but I have used InDesign (wonderful, wonderful InDesign) and know how easy it is to remove the border art, which is all that I was asking about. Not a complete retooling of the manuscript, not new margin sizes, not removing all the illos., not retypsetting the entire document, just a no graphic border. Had you said 'I will take a look at the problem' I would have said 'thank you'. And it would have ended there. As it is I have had more problem with your responses than with the complaint itself, which could have been handled easily.I have stated repeatedly through this thread that I like the products, that I think that Adamant does good work. It is a single complaint about the border art that is the beginning of this whole diatribe. It could have ended there. It can be egually frustrating to have your complaints dismissed with a 'buy the print version' as to hear petty complaints from the people who put food on your table.The Auld Grump</blockquote>

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