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Message: <blockquote data-quote="Cthulhu's Librarian" data-source="post: 1039781" data-attributes="member: 11064">Peter, Thanks for making my first GenCon great. Overall, I was very pleased with the way things ran, but I have a couple suggestions for next year.1. Please staff the information booth with people who actually have information on events, or have access to find the information. I had a few questions to ask at the info booth over the course of the 4 days of the con, and each time I was told "Um, I don't know, but maybe he/she does", and when I asked the same question of the person I was refered to, was basically told "I don't know, but thats a good question" These were not difficult questions-Do you need a ticket to attend the various talks if you did not preregester for them? Where are the anime rooms? What time does x event start? I eventually found most of the answers I needed by looking deeper in the program booklet, but these are the types of things the info booth should be able to answer without too much difficulty. 2. E-mail computers-lock down the desktops with some sort of security software that doesn't allow for files to be saved to the PCs. This type of software is used on public PCs everywhere-libraries, internet cafes, etc. Also, basic virus protection software to monitor incoming email/files is a necessity on any PC, especially one that the public has access to, for exactly the problems you encountered.  3. Longer hall hours. Closing at 6pm was too early. I know they were long days for the vendors, but as a customer, I spent most of my time in the hall demoing games and shopping. Thanks, I look forward to next year!Rich</blockquote>

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