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Advice on Opening a Game Store!
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<blockquote data-quote="Amos_Sten" data-source="post: 1149083" data-attributes="member: 14413"><p>This is from experiance of shopping rather than running a store.</p><p></p><p>As has already been mentioned air conditioning is very important.</p><p></p><p>Keep the store clean, the number of stores that I have been to where there is a layer of dust over everything and rubbish over the floor is unbelievable.</p><p></p><p>Have decent lighting. For some reason alot of gamers seem to think using 40w bulbs adds atmosphere, personally I just think it makes the place look grimey and uninviting.</p><p></p><p>Don't have too much stock on display. One of my local gaming stores has the shelves jammed full of books that it was difficult to get one out and all but impossible to put it back. The books were also wrapped in loose plastic bags making the spines unreadable.</p><p></p><p>Have signs saying where products are.</p><p></p><p>Don't have staff eating in the store, someone sitting behind the till eating a burger king is not very pleasant when they are handling your items. Plus the smell.</p><p></p><p>Try to discourage either your or staffs friends just hanging around the store discussing fantasy and the like. From what I have seen this little gangs rarely buy anything, discourage and even intimidate new customers as well as distracting staff from actually doing their job of helping people.</p><p></p><p>Change the decor now and then, there are still stores out there advertising AD&D because the owner likes the poster. It doesn't really tell people about new produsts though.</p><p></p><p>Most of the gaming stores that I know that run events usually hold them on a Sunday. The store wouldn't normally be that busy so having the extra people around doesn't get in the way of normal business.</p><p></p><p>And finally be professional. Keep regular opening hours, treat customers in a polite frriendly matter and not as if they should be lucky to be allowed to shop there.</p></blockquote><p></p>
[QUOTE="Amos_Sten, post: 1149083, member: 14413"] This is from experiance of shopping rather than running a store. As has already been mentioned air conditioning is very important. Keep the store clean, the number of stores that I have been to where there is a layer of dust over everything and rubbish over the floor is unbelievable. Have decent lighting. For some reason alot of gamers seem to think using 40w bulbs adds atmosphere, personally I just think it makes the place look grimey and uninviting. Don't have too much stock on display. One of my local gaming stores has the shelves jammed full of books that it was difficult to get one out and all but impossible to put it back. The books were also wrapped in loose plastic bags making the spines unreadable. Have signs saying where products are. Don't have staff eating in the store, someone sitting behind the till eating a burger king is not very pleasant when they are handling your items. Plus the smell. Try to discourage either your or staffs friends just hanging around the store discussing fantasy and the like. From what I have seen this little gangs rarely buy anything, discourage and even intimidate new customers as well as distracting staff from actually doing their job of helping people. Change the decor now and then, there are still stores out there advertising AD&D because the owner likes the poster. It doesn't really tell people about new produsts though. Most of the gaming stores that I know that run events usually hold them on a Sunday. The store wouldn't normally be that busy so having the extra people around doesn't get in the way of normal business. And finally be professional. Keep regular opening hours, treat customers in a polite frriendly matter and not as if they should be lucky to be allowed to shop there. [/QUOTE]
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