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<blockquote data-quote="Urbandruid" data-source="post: 2757256" data-attributes="member: 31853"><p>It's all been said.. They've nailed just about anyplace to go...</p><p></p><p>All I would add is ... DON'T BUY from BUY.COM!!! </p><p></p><p>Okay they have good prices. I've had good luck with them before.... BUT...</p><p></p><p>They have many products listed that they don't actually have. They say they ship the product - they even give you a shipping number and they take the money from your account. What does not happen is that they actually ship the product. </p><p></p><p>1st sign of trouble - Product hung in the (In Transit) on Shipping Tracking for two weeks.</p><p></p><p>2nd sign of trouble - BUY.COM - does not have a phone number. After research on the web I found one... but it's to a call center in India. All they can do is redirect you to the website to fill out a blackhole help message (which I never got a response from) - You can't just cancel an order that's been listed as shipped. You have to follow a process which takes months and all through the same blackhole webpage form. Which no one responds to. Ever. </p><p></p><p>3rd & final sign of trouble - I contacted the shipping agency directly to check on my order. Talked to a lovely woman who let slip that </p><p>A. The tracking number I was given was an intent to ship number - a number companies give shipping agencies to give them a head's up about incoming shipments = not the actual shipping number. They had never received the product.</p><p></p><p>B. She further said that they seem to get an awful lot of those from BUY.COM these days.</p><p></p><p>C. What really bothered her was that they didn't have a way to contact the company. THE SHIPPING AGENCY can not speak directly to the company they ship products for. What the heck is that???? </p><p></p><p>So if you get your product from BUY - congratulations. I called my credit card company and gave them the lowdown. They checked into it and gave me a full refund based on my information, the shippers information and the spike of complaints against the company in the last three years. </p><p></p><p>Oh and a year and a half later, my order is still on line and listed as IN TRANSIT. Gosh I hope it gets here soon!</p></blockquote><p></p>
[QUOTE="Urbandruid, post: 2757256, member: 31853"] It's all been said.. They've nailed just about anyplace to go... All I would add is ... DON'T BUY from BUY.COM!!! Okay they have good prices. I've had good luck with them before.... BUT... They have many products listed that they don't actually have. They say they ship the product - they even give you a shipping number and they take the money from your account. What does not happen is that they actually ship the product. 1st sign of trouble - Product hung in the (In Transit) on Shipping Tracking for two weeks. 2nd sign of trouble - BUY.COM - does not have a phone number. After research on the web I found one... but it's to a call center in India. All they can do is redirect you to the website to fill out a blackhole help message (which I never got a response from) - You can't just cancel an order that's been listed as shipped. You have to follow a process which takes months and all through the same blackhole webpage form. Which no one responds to. Ever. 3rd & final sign of trouble - I contacted the shipping agency directly to check on my order. Talked to a lovely woman who let slip that A. The tracking number I was given was an intent to ship number - a number companies give shipping agencies to give them a head's up about incoming shipments = not the actual shipping number. They had never received the product. B. She further said that they seem to get an awful lot of those from BUY.COM these days. C. What really bothered her was that they didn't have a way to contact the company. THE SHIPPING AGENCY can not speak directly to the company they ship products for. What the heck is that???? So if you get your product from BUY - congratulations. I called my credit card company and gave them the lowdown. They checked into it and gave me a full refund based on my information, the shippers information and the spike of complaints against the company in the last three years. Oh and a year and a half later, my order is still on line and listed as IN TRANSIT. Gosh I hope it gets here soon! [/QUOTE]
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