Reply to thread

Message: <blockquote data-quote="johnsemlak" data-source="post: 2917222" data-attributes="member: 7233">I've been contacting Amazon about a lost order and I've asked them to resend a package, which they've agreed to do.However, in the last email I got from them, they asked me to reconfirm my credit card number.  They provide two telephone numbers I can call to do this.  Here's the text:Before we can create a replacement order, we need to receive your complete credit card number.  Whenever you request shipment to a new address, we ask you to re-confirm the credit card for your own security. This way, should someone else ever guess your password and attempt to order items for themselves on your account, the attempt would fail.I looked at the <a href="http://www.amazon.com/exec/obidos/tg/browse/-/15835501/ref=hp_hp_rs_2_5/002-5162919-9844868" target="_blank">help section</a> of Amazon.com and it says that they never ask for a credit card number in email communication.However, everthing else about this email looks legit.  It is in direct response to an inquiry I made using the contact system on Amazon's website.  The email contained the proper order number.  The email address is     "Amazon.com Customer Service" <cust.service03@amazon.com>.  The message contains links to the my account section of Amazon.com.Can anyone advise me whether to respond as 'Amazon' requested?Many thanks.</blockquote>