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Message: <blockquote data-quote="mearlus" data-source="post: 4287738" data-attributes="member: 1850">I just got a reply to my email.  I'm not happy with the response at all.  "I have checked our records and see that, due to a delay on our end, the estimated shipping and delivery dates for your order were revised after you placed your order.  It is our policy to notify customers whenever such delays occur, and I sincerely apologize that you were not notified in this case."Ok, yeah, that happens..."We have many customer orders for this item, and we've just begun receiving copies from our suppliers.  We are filling orders as quickly as we can on a first-come, first-served basis.In an effort to compensate you for this error, I would like to offer you a $5.00 promotional certificate for use toward your next purchase from Amazon.com."So, you do have some?  Interesting.  Oh and you'll give me $5 on my NEXT purchase?No mention of re-applying the 5% Pre-Order discount to my order.  And when checking my Amazon account, I do not see any $5 credit applied to it."This credit should be automatically applied to your next qualifying order."Really?  I should just believe this?  Shouldn't there be something in my account to identify this credit?"We will not charge you for it until we ship it to you. We expect to ship your order in the next few business days.  On the date of shipment, we'll send you an e-mail message confirming the date, contents, and method of your shipment."If that's the case, why doesn't my account reflect that?  I call BS and trying to make me go away.Man, I usually don't get heated up about stuff like this.  I believe I will be replying back that this email is not resolved.  Which I will bet, wont get me far.</blockquote>

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