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General Tabletop Discussion
*Pathfinder & Starfinder
Andy Collin's comments re censoring playtester reviews
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<blockquote data-quote="Dragonblade" data-source="post: 4025151" data-attributes="member: 2804"><p>Your position is completely unreasonable. NO COMPANY allows public airing of negative feedback in a testing phase for precisely the reason Andy outlines. I work for a software company and we DO NOT publish a list of bugs found in QA testing. We send that feedback to our developers to fix it.</p><p></p><p>Telling customers about a bug that gets fixed and never made it to external release would NEVER be done. Heck we don't even tell customers about bugs we did not fix in some cases if we believe the conditions that cause the bug to appear are sufficiently rare that the average user will never see it. It would serve no useful purpose to do so and simply creates unwarranted negativity for issues that have no impact on the majority of our users. Those users it would affect are informed.</p><p></p><p>WotC's credibility has been RESTORED by this response, not damaged. WotC has done absolutely nothing deceptive or manipulative in ANY WAY. PERIOD. What they have done is standard operating procedure for ALL companies that conduct QA testing.</p><p></p><p>This is a faux controversy and is not proof of some evil WotC conspiracy.</p></blockquote><p></p>
[QUOTE="Dragonblade, post: 4025151, member: 2804"] Your position is completely unreasonable. NO COMPANY allows public airing of negative feedback in a testing phase for precisely the reason Andy outlines. I work for a software company and we DO NOT publish a list of bugs found in QA testing. We send that feedback to our developers to fix it. Telling customers about a bug that gets fixed and never made it to external release would NEVER be done. Heck we don't even tell customers about bugs we did not fix in some cases if we believe the conditions that cause the bug to appear are sufficiently rare that the average user will never see it. It would serve no useful purpose to do so and simply creates unwarranted negativity for issues that have no impact on the majority of our users. Those users it would affect are informed. WotC's credibility has been RESTORED by this response, not damaged. WotC has done absolutely nothing deceptive or manipulative in ANY WAY. PERIOD. What they have done is standard operating procedure for ALL companies that conduct QA testing. This is a faux controversy and is not proof of some evil WotC conspiracy. [/QUOTE]
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Andy Collin's comments re censoring playtester reviews
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