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Message: <blockquote data-quote="TheAuldGrump" data-source="post: 2017590" data-attributes="member: 6957">The thing that can kill publishers is lack of restocks, where the store sells out of an item, but never restocks it, whether because they fear they have saturated the market, or it took a while for the product to sell the first copies, or just don't think of it.And of late a lot of game stores have been very poor about restocks. I remember a conversation with a local comics/games store a whiles back. Me: Why don't you have any Space Marine Assault Troops?Owner: Because we haven't sold any in months.Me: You haven't had any in months!It turned out that they had sold the first week he got them in, but because all the sales were in the first week he had decided that sales had tapered off... (This was a person who only did inventory once a year.) In honesty he was much better informed about the Comics end of his business, and could tell you pretty much what he had in stock at any time, but he really didn't care about the games, so they suffered.The other problem is with stores that want you to special order product - if I am going to have to wait a few weeks I might as well go to Amazon, where at least I get a discount. The exception to this here in Portland, Maine is the store Annie's Book Stop, which puts in an order every 3 days or so, and gives a 20% discount into the bargain. They are not a game store, but I get better service from them than from either of the game shops in my area. The staff is friendly, do not pretend to know about stuff they are ignorant of, and do not act put upon to stop jawing with their friends in order to deal with a customer. Guess which one I place special orders with? Faster, cheaper, friendlier service... I would order from the game shop if I got even one of those. But they don't, so I don't.And I have learned not to listen to the game shop's opinion on games either. They have a tendency to try to hawk their current favorite system rather than listen to what the customer is looking for. ('No, really, the Tri Stat system is just what you want for a detailed skill resolution and combat system!' Oh for the love of Mud!)The Auld Grump</blockquote>

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