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<blockquote data-quote="Rodrigo Istalindir" data-source="post: 3613019" data-attributes="member: 2810">Heh.&nbsp; My dad and I are a lot alike with this kind of thing, with one major exception.&nbsp; We both obsessively research this kind of purchase for months.&nbsp; The difference is that I either buy what I decided on, or wait if I can't get it at a price I like.&nbsp; Dad will find something on sale, disregard all the research, and get it because it was cheap.&nbsp; Not that fridge was cheap; it was a couple grand, I think.&nbsp; What was aggravating to him wasn't the problems, it was the utter, utter lack of support from Best Buy.&nbsp; They kept giving him the run-around, to the point where he finally called Samsung directly and talked them into sending him the part.&nbsp; When he had it in his hands, he called Best Buy back, who proceded to once again BS him and tell him the part was on a six-week backorder or somesuch.&nbsp; At which point he said, 'Oh, no problem, I have one *right here*.'The worst part was when they kept insisting the icemaker was an optional part.&nbsp; I'm still at a loss as to how something that, if its not there, results in a gaping hole in the door, is 'optional' for a refrigerator.&nbsp; They didn't make that model without it, you couldn't decide six months later you wanted to add it if it didn't come with it.&nbsp; There wasn't anything 'optional' about it.</blockquote>

[QUOTE="Rodrigo Istalindir, post: 3613019, member: 2810"] Heh. My dad and I are a lot alike with this kind of thing, with one major exception. We both obsessively research this kind of purchase for months. The difference is that I either buy what I decided on, or wait if I can't get it at a price I like. Dad will find something on sale, disregard all the research, and get it because it was cheap. Not that fridge was cheap; it was a couple grand, I think. What was aggravating to him wasn't the problems, it was the utter, utter lack of support from Best Buy. They kept giving him the run-around, to the point where he finally called Samsung directly and talked them into sending him the part. When he had it in his hands, he called Best Buy back, who proceded to once again BS him and tell him the part was on a six-week backorder or somesuch. At which point he said, 'Oh, no problem, I have one *right here*.' The worst part was when they kept insisting the icemaker was an optional part. I'm still at a loss as to how something that, if its not there, results in a gaping hole in the door, is 'optional' for a refrigerator. They didn't make that model without it, you couldn't decide six months later you wanted to add it if it didn't come with it. There wasn't anything 'optional' about it. [/QUOTE]

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